Retail Customer Service Representative

1 day ago


Gretna, Nebraska, United States TJX Companies Full time

Job Summary:

We are seeking a highly skilled and customer-focused Retail Customer Service Coordinator to join our team at TJX Companies. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience, and driving sales growth.

Key Responsibilities:

  • Provide personalized customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers in finding products, answering questions, and making recommendations to drive sales and increase customer satisfaction.
  • Maintain a high level of product knowledge, staying up-to-date on new arrivals, promotions, and sales.
  • Work collaboratively with colleagues to achieve sales goals, maintain a clean and organized store environment, and ensure a positive customer experience.
  • Participate in visual merchandising, including setting up displays, maintaining fixtures, and ensuring a visually appealing store environment.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Strong product knowledge and ability to learn quickly.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • High school diploma or equivalent required; prior retail experience preferred.


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