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Retail Sales Specialist
2 months ago
Position Overview
As a part-time Sales Associate at Rack Room Shoes, you will be responsible for delivering exceptional customer service while achieving sales objectives. Your role will involve adhering to company standards and ensuring a positive shopping experience for all customers.
Key Responsibilities
- Provide outstanding customer service by demonstrating a positive attitude and a willingness to assist customers in their shopping experience.
- Stay informed about current promotions and sales to effectively communicate with customers.
- Maintain the presentation of merchandise, ensuring that stock is organized and visually appealing.
- Develop a strong understanding of product knowledge and fitting techniques to assist customers effectively.
- Be vigilant regarding Loss Prevention issues, ensuring a safe shopping environment for both customers and staff.
- Assist with inventory management, including shipping and receiving of merchandise, as well as restocking items on the sales floor.
- Process transactions accurately and in accordance with company policies, ensuring all sales are handled with care.
Collaborate effectively with customers, fellow Sales Associates, Store Management, and District/Regional Managers.
Qualifications
Strong interpersonal skills to engage with customers and team members effectively. Basic communication, organizational, and mathematical skills are essential. Previous experience in retail sales, particularly in specialty retail or footwear, is preferred. Familiarity with company policies and visual merchandising standards is advantageous.