Seasonal Retail Sales Representative

1 week ago

Gretna, Nebraska, United States Tapestry Full time

Position Overview

As a Temporary Sales Associate, you will play a crucial role in enhancing the customer experience and driving sales within our retail environment.

Reporting Structure:

Reports directly to the Store Manager.

Key Responsibilities:

  • Aligns personal decisions with the company's objectives and values.
  • Collaborates with management to develop personalized sales strategies.
  • Addresses customer needs with innovative and proactive solutions.
  • Establishes credibility as a fashion advisor by staying informed on current trends.
  • Adapts to local market changes that may affect business performance.
  • Maintains a professional appearance that reflects the brand's standards.
  • Consistently demonstrates the company's selling and service expectations.
  • Utilizes a balanced approach of patience and assertiveness to influence customer purchases.
  • Takes ownership of personal and store performance metrics to achieve sales goals.
  • Adjusts selling techniques to enhance overall store financial outcomes.
  • Exhibits friendly and genuine service skills while engaging with customers.
  • Effectively communicates product features and suggests additional items to meet customer needs.
  • Manages multiple customer interactions simultaneously while ensuring quality service.
  • Follows up with customers to encourage sales closure.
  • Enhances product knowledge and remains updated on current collections.
  • Understands competitive landscape and applies insights to foster customer relationships.
  • Drives sales through effective clienteling and relationship management.
  • Adapts approach based on customer cues to meet their needs.
  • Builds long-lasting relationships with customers.
  • Completes daily operational tasks without compromising service quality.

Work Environment:

  • Fosters a positive and enthusiastic atmosphere aligned with the company's vision.
  • Encourages teamwork and collaboration among peers and supervisors.
  • Demonstrates confidence and initiative in customer interactions.
  • Welcomes constructive feedback and adjusts behaviors accordingly.
  • Acts as a brand ambassador at all times.
  • Maintains professionalism and composure in all situations.
  • Develops strategies to meet personal performance metrics.
  • Utilizes company resources to stay informed.
  • Handles customer issues with appropriate solutions, involving management when necessary.
  • Promotes a collaborative selling environment.

Operational Duties:

  • Completes daily tasks related to store maintenance, cash handling, and visual merchandising.
  • Adheres to all company policies and procedures.
  • Utilizes technology to support customer relationship building and sales efforts.
  • Restocks inventory on the sales floor as needed.
  • Processes shipments in a timely manner.

Qualifications:

  • Experience: 1-3 years of experience in a luxury retail environment preferred.
  • Education: High school diploma or equivalent; college degree preferred.
  • Technical Skills: Proficient in cash register systems and basic computer skills.
  • Physical Requirements: Ability to communicate effectively and perform tasks that require mobility and lifting.
  • Schedule Flexibility: Must be available to work a flexible schedule, including nights and weekends.

Note: This job description provides a general overview of the responsibilities and qualifications required for the position and is not an exhaustive list of all duties.

Equal Opportunity Employer: Tapestry is committed to creating a diverse environment and is proud to be an equal opportunity employer.

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