IHOP Restaurant Operations Manager

4 weeks ago


Spring Hills, Texas, United States IHOP ACG Texas Full time

Seeking a seasoned restaurant professional to lead our team at IHOP in Spring, Texas. As an Operations Manager, you will be responsible for driving sales growth, ensuring exceptional guest experiences, and maintaining high levels of cleanliness and sanitation.

About the Role

This is a key leadership position that requires a minimum of 2-5 years' experience in restaurant management. You will be accountable for managing all aspects of restaurant operations, including daily decision making, staff support, guest interaction, scheduling, and planning.

Your primary objective will be to achieve positive and consistent sales growth while meeting or exceeding company goals in all profit and loss categories.

Key Responsibilities
  • Manage entire restaurant operations, including daily decision making, consistent staff support, positive and consistent guest interaction, proper scheduling and planning, while maintaining high levels of cleanliness and sanitation.
  • Interview, hire, and train the highest quality hourly candidates.
  • Conduct and facilitate orientation and training for all new hourly employees.
  • Provide employees with consistent and appropriate feedback to facilitate their development and enhance the overall operation.
  • Prepare reports at end of shift, which may include Daily Sales Reports, Daily Cash Interims, Daily Labor Controls, and other such processes that ensures control of all company assets.
  • Ensure a safe working and guest environment to reduce the risk of injury and accidents.
  • Ensure that proper company security procedures are in place to protect employees, guests and company assets, including security of storeroom, freezer and office.
Requirements
  • Minimum of 2-5 years' restaurant management experience.
  • Ability to direct and coordinate the organizations' goals and objectives.


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