Crisis Intervention Specialist

2 weeks ago

Coeur d'Alene, Idaho, United States Benchmark Human Services Full time
Sign-On Bonus:

n/a

Position Overview:

Benchmark Human Services has established itself as a leading organization in the realm of intellectual and developmental disabilities (IDD) and behavioral health. We are dedicated to supporting individuals in various environments, including their homes, workplaces, and communities. Our Idaho Mobile Crisis program is in search of a Licensed Clinician to serve as the crisis team leader, providing services through telehealth, phone, or in-person interactions. The Clinician will deliver essential clinical services to individuals experiencing crises and offer comprehensive clinical support to both individuals and staff members on the Mobile Response Team.

Since our inception in 1960, Benchmark has been committed to empowering marginalized communities to realize their potential. We strive to unlock the full potential of EVERYONE – including those we serve, our partners, vendors, and our dedicated employees, who embody our mission daily. We are devoted to fostering a workplace that respects the diverse experiences of our staff. Benchmark believes that our strength and effectiveness are enhanced through diversity, equity, and the creation of an inclusive environment where everyone can be their authentic selves.

Key Responsibilities:

As a Licensed Clinician, you will:

  • Provide clinical crisis interventions to individuals in distress and overall support to the Mobile Response Team.
  • Be flexible with your schedule to ensure timely services, supports, and treatments for individuals as needed.
  • Respond promptly to crisis calls and supervise team members during interventions.
  • Maintain a high level of professionalism and uphold all necessary licenses, training, and certifications.

Benefits:

  • Competitive salary
  • Health, Vision, and Dental insurance
  • 401k Plan with company matching
  • Paid Time Off and Sick Leave
  • Profit-sharing opportunities
  • Company-funded life insurance
  • Tuition reimbursement programs
  • Employee discount initiatives
  • Optional benefits including short-term disability

Essential Functions:

  • Conduct crisis assessments, including the Columbia Suicide Severity Rating Scale (C-SSRS) and other necessary documentation.
  • Ensure timely response to crisis dispatches, supporting face-to-face interactions within an average of 60 minutes.
  • Provide both clinical and administrative support to Mobile Response Team staff during your shift.
  • Evaluate individuals for safety and implement appropriate measures to ensure their well-being.
  • Create crisis safety plans and facilitate connections to suitable care and community resources.
  • Follow up with existing treatment providers to ensure adherence to the recommended crisis safety plan.
  • Quickly facilitate referrals to prevent escalation of crises.
  • Administer customer satisfaction surveys to individuals encountered by the Mobile Response Teams.
  • Ensure that post-crisis follow-up services are conducted within 72 hours for individuals served.
  • Complete all necessary documentation in accordance with applicable policies and procedures.
  • Review documentation submitted by Mobile Crisis Team staff to ensure quality standards are met.
  • Adhere to all health and safety standards to protect both staff and individuals served.

Qualifications:

  • Licensed as an LCSW, LPC, or LMFT in the State of Idaho.
  • Minimum of 2 years of experience in a behavioral health environment, such as a psychiatric hospital or outpatient clinic.
  • Certification and ongoing training in crisis intervention methodologies.
  • Valid CPR and First Aid Certification.
  • Possess a valid driver's license and auto insurance.

Preferred Qualifications:

  • At least 2 years of experience working on a mobile crisis team with individuals facing emotional or behavioral challenges.

EEO and Affirmative Action Employer, Veterans, Women, and Individuals with Disabilities are Encouraged to Apply

INDLPC

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