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Crisis Intervention Specialist
2 months ago
n/a
Position Overview:
Benchmark Human Services has established itself as a leading organization in the realm of intellectual and developmental disabilities (IDD) and behavioral health. Our mission is to assist individuals in various settings, including their homes, workplaces, and communities. We are currently seeking a Licensed Clinician to serve as the leader of our crisis response team, providing support through telehealth, phone consultations, or in-person interactions. The Clinician will deliver essential clinical services to individuals experiencing crises and offer comprehensive support to both individuals and staff on the Mobile Response Team.
Since our inception in 1960, Benchmark has been dedicated to empowering underserved populations to recognize their potential. We are committed to fostering an environment that values the diverse experiences of our employees. At Benchmark, we believe that our effectiveness is enhanced by diversity, equity, and the creation of a space where everyone can be their authentic selves.
Key Responsibilities:
As a Licensed Clinician, you will:
- Provide clinical crisis interventions to individuals in distress and offer overall support to the Mobile Response Team.
- Adapt your schedule as necessary to deliver services, supports, and treatment to individuals in need, responding promptly to crisis calls.
- Supervise and guide staff during crisis situations, ensuring they are equipped to handle various scenarios.
- Maintain professional competence by adhering to licensing, training, and certification requirements.
Benefits:
- Competitive salary
- Health, Vision, and Dental insurance
- 401k Plan with company match
- Paid Time Off and Sick Leave
- Profit-sharing opportunities
- Company-paid life insurance
- Tuition Reimbursement
- Employee discount programs
- Optional benefits including short-term disability
Essential Functions:
- Conduct crisis assessments, including the Columbia Suicide Severity Rating Scale (C-SSRS), and complete necessary documentation.
- Respond to all crisis dispatches, ensuring support is provided face-to-face within an average of 60 minutes.
- Offer clinical and administrative assistance to Mobile Response Team staff during your shift, ensuring compliance with documentation standards.
- Evaluate individuals for safety and implement appropriate measures to ensure their well-being.
- Develop crisis safety plans and facilitate connections to suitable care and community resources.
- Coordinate with existing treatment providers to ensure adherence to recommended crisis safety plans.
- Facilitate timely referrals to prevent escalation of crises.
- Administer customer satisfaction surveys to individuals served by the Mobile Response Teams.
- Ensure post-crisis follow-up services are conducted within 72 hours for individuals requiring additional support.
- Complete all documentation in accordance with relevant policies and procedures to meet regulatory requirements.
- Review documentation submitted by Mobile Crisis Team staff to maintain quality standards.
- Adhere to all health and safety standards to protect both staff and individuals served.
Qualifications:
- Must hold a valid license as an LCSW, LPC, or LMFT in the State of Idaho.
- Minimum of 2 years of experience in a behavioral health environment, such as a psychiatric hospital or outpatient clinic.
- Certification and ongoing training in crisis intervention methodologies.
- Current CPR and First Aid Certification.
- Possess a valid driver's license and auto insurance.
Preferred Qualifications:
- At least 2 years of experience working on a mobile crisis team with individuals facing emotional or behavioral challenges.
Benchmark Human Services is an EEO and Affirmative Action Employer. We encourage applications from Veterans, Women, and Individuals with Disabilities.
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