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Crisis Intervention Specialist
2 months ago
n/a
Position Overview:
Benchmark Human Services is a leading organization dedicated to supporting individuals with intellectual and developmental disabilities (IDD) and behavioral health challenges. Our Idaho Mobile Crisis program is seeking a Licensed Clinician to serve as the crisis team leader, providing essential support through telehealth, phone, or in-person interactions. This role involves delivering clinical services to individuals in distress and offering comprehensive clinical assistance to both individuals and the Mobile Response Team (MRT).
Since our inception in 1960, Benchmark has been committed to empowering marginalized communities to realize their potential. We believe in fostering an inclusive workplace that values the diverse experiences of our employees. Our mission thrives on diversity, equity, and creating an environment where everyone can be their authentic selves.
Key Responsibilities:
As a Licensed Clinician, you will:
- Deliver clinical crisis interventions to individuals in need and provide overall support to MRT staff.
- Adapt your schedule to meet the needs of individuals requiring immediate assistance, responding promptly to crisis calls.
- Conduct crisis assessments, including the Columbia Suicide Severity Rating Scale (C-SSRS), and maintain accurate documentation as required.
- Ensure timely response to crisis dispatches, supporting MRT staff in face-to-face interactions within an average of 60 minutes.
- Assist MRT staff in completing necessary documentation in compliance with federal and state regulations.
- Evaluate individuals for safety and implement appropriate measures to ensure their well-being.
- Develop crisis safety plans and facilitate connections to suitable care and community resources.
- Follow up with individuals' existing treatment providers to ensure adherence to the crisis safety plan.
- Facilitate quick referrals to prevent escalation of crises.
- Administer customer satisfaction surveys to individuals served by the MRT.
- Ensure that post-crisis follow-up services are conducted within 72 hours for individuals requiring additional support.
- Complete all necessary documentation in accordance with established policies and procedures.
- Review documentation completed by MRT staff to ensure quality standards are met.
- Adhere to all health and safety standards to protect both staff and individuals served.
Qualifications:
- Must hold a valid license as an LCSW, LPC, LMHC, or LMFT in the State of Idaho.
- Minimum of 3 years of experience working with individuals facing mental health challenges and substance-related disorders in crisis situations.
EEO and Affirmative Action Employer, Veterans, Women, and Individuals with Disabilities are Encouraged to Apply
INDLPC
