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Crisis Intervention Specialist
2 months ago
n/a
Position Overview:
Benchmark Human Services has established itself as a leading organization in the field of intellectual and developmental disabilities (IDD) and behavioral health services. We are dedicated to supporting individuals in various environments, including their homes, workplaces, and communities. Our Idaho Mobile Crisis program is seeking a Licensed Clinician to serve as the team leader for crisis interventions, utilizing telehealth, phone consultations, or in-person visits. The Clinician will deliver essential clinical services to individuals experiencing crises and provide comprehensive support to both individuals and staff on the Mobile Response Team.
Since our inception in 1960, Benchmark has been committed to empowering underserved populations to recognize their potential. We strive to fulfill the complete potential of EVERYONE involved—those we assist, our partners, vendors, and our dedicated employees who embody our mission daily. We are focused on fostering a workplace that values the diverse experiences of our team members. Benchmark believes that our strength, effectiveness, and success are enhanced through diversity, equity, and creating an inclusive environment where everyone can be their true selves.
Key Responsibilities:
As a Licensed Clinician, you will:
- Provide clinical crisis interventions to individuals in distress and offer overall support to the Mobile Response Team.
- Be flexible with your schedule to meet the needs of individuals requiring services, supports, and treatment.
- Respond promptly to crisis calls and provide supervision to team members during interventions.
- Maintain professional competency and ensure compliance with all licensing, training, and certification requirements.
Benefits:
- Competitive salary
- Health, Vision, and Dental insurance
- 401k Plan with company matching
- Paid Time Off and Sick Leave
- Profit-sharing opportunities
- Company-paid life insurance
- Tuition Reimbursement programs
- Employee discount initiatives
- Optional benefits including short-term disability
Essential Functions:
- Conduct crisis assessments, including the Columbia Suicide Severity Rating Scale (C-SSRS) and other necessary documentation.
- Ensure timely response to all crisis dispatches, supporting face-to-face interventions within an average of 60 minutes.
- Provide both clinical and administrative support to Mobile Response Team staff during your shift.
- Assess the safety of individuals and implement appropriate measures to ensure their well-being.
- Develop crisis safety plans and facilitate connections to suitable care and community resources.
- Follow up with existing treatment providers to ensure adherence to the recommended crisis safety plan.
- Quickly facilitate referrals to prevent the escalation of crises.
- Administer customer satisfaction surveys to individuals encountered by the Mobile Response Teams.
- Ensure post-crisis follow-up services are conducted within 72 hours for individuals served.
- Complete all necessary documentation in accordance with policies and regulatory requirements.
- Review documentation completed by Mobile Crisis Team staff to maintain quality standards.
- Adhere to all health and safety standards to protect both staff and individuals served.
Qualifications:
- Must hold a valid license as an LCSW, LPC, or LMFT in the State of Idaho.
- Minimum of 2 years of experience in a behavioral health setting, such as a psychiatric hospital or outpatient clinic.
- Certification and ongoing training in crisis intervention methodologies.
- Current CPR and First Aid Certification.
- Possess a valid driver's license and auto insurance.
Preferred Qualifications:
- At least 2 years of experience working on a mobile crisis team with individuals facing emotional or behavioral challenges.
Benchmark Human Services is an EEO and Affirmative Action Employer. We encourage applications from Veterans, Women, and Individuals with Disabilities.
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