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Culinary Operations Supervisor

2 months ago


West Boylston, Massachusetts, United States Dunkin' - Franchisee Of Dunkin Donuts Full time

Position: Restaurant Manager

About Us: We are a locally owned and operated Dunkin' Donuts franchise, part of the world's leading baked goods and coffee chain.

Role Overview:

  • Team Leadership:
    - Cultivate a respectful and supportive atmosphere
    - Recruit, train, and mentor team members
    - Ensure accountability for team performance
  • Operational Excellence:
    - Deliver outstanding customer service
    - Enhance sales while managing expenses
    - Uphold cleanliness and safety protocols
  • Financial Performance:
    - Evaluate business outcomes and establish objectives
    - Adhere to all operational policies and standards

Candidate Profile:

  • Essential Skills:
    - Strong communication abilities
    - Financial oversight skills
    - Prior experience in a supervisory role
  • Key Competencies:
    - Customer-Centric Approach
    - Results-Driven Mindset
    - Analytical Problem Solving
    - Team Development
    - Conflict Resolution
    - Mentoring and Coaching Skills