Warehouse Operations Supervisor

3 days ago


West Boylston, Massachusetts, United States Cardinal Health Full time
Job Summary

The Supervisor, Warehouse Operations is responsible for supervising a team of Outbound Associates and ensuring that pick, pack, and ship operations are safe, efficient, and of high quality.

This role involves monitoring efficiency and quality metrics, assigning work and providing coaching to supervised staff, and addressing operational issues.

Responsibilities
  • Direct and manage a team of 20+ warehouse associates to achieve timely distribution and receipt of products.
  • Monitor site productivity standards and hold associates accountable to daily, weekly, monthly metrics.
  • Adhere to budgetary guidelines and work to meet Distribution Center objectives and operational goals.
  • Responsible for continuous improvement projects and initiatives, such as Gemba walks and Kaizen workshops.
  • Perform daily scheduling of the work force to ensure proper staffing.
  • Coordinate maintenance of equipment and guide preventive maintenance and repairs.
  • Active engagement in employee development, including training, coaching, counseling, and performance appraisals.
  • Collaborate with cross-functional teams and interview and make hiring decisions for lead and associate level roles.
  • Maintain general responsibility for disciplinary process and ensure a productive work climate.
  • Prepare ad hoc reports and ensure accurate timekeeping and attendance/PTO records.
  • Hold staff accountable for conducting work in a safe manner and enforcing Cardinal Health compliance and regulations.
Qualifications
  • High school diploma or GED preferred; Bachelor's degree a plus.
  • 2-3 years related experience preferred.
  • Prior experience with continuous improvement projects and initiatives.
  • Strong written and verbal communication skills.
  • Previous experience leading a team.
  • Strong knowledge of Microsoft Office Excel.
  • Experience working within ERP's preferred.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience, and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.



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