Banquet Service Manager

7 days ago


Raleigh, North Carolina, United States Doubletree By Hilton Full time
Job Summary

We are seeking a highly skilled and experienced Banquet Service Manager to join our team at Doubletree By Hilton. As a key member of our food and beverage team, you will be responsible for ensuring the smooth operation of banquet functions and providing exceptional service to our guests.

Key Responsibilities
  • Coordinate with the Catering Manager, Executive Chef, and other departments to plan and execute successful banquet functions.
  • Develop and implement detailed plans for each function to ensure seamless execution and guest satisfaction.
  • Lead the banquet service team and ensure that all staff are well-trained and equipped to provide excellent service.
  • Monitor and control inventory of banquet service equipment and supplies to meet the needs of each function.
  • Handle guest complaints and concerns in a professional and courteous manner.
  • Ensure that all banquet functions are properly staffed and that staff are visible and attentive to guests at all times.
  • Attend department meetings and contribute to the development of new ideas and initiatives.
Requirements
  • High school diploma or equivalent required.
  • At least two years of prior banquet service experience in a similar size property.
  • Ability to lift up to 30 pounds and stand for long periods of time.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively and efficiently in a fast-paced environment.
  • Willingness to work flexible hours, including weekends, holidays, and late nights.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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