Customer Service Representative

7 days ago


Tuscaloosa, Alabama, United States Massage Envy Full time

Massage Envy is seeking a motivated and customer-focused individual to join our team as a Sales and Customer Service Associate.

About Us

We're a leading provider of massage therapy and skincare services, dedicated to helping our clients achieve total body care. Our team is passionate about delivering exceptional experiences and building strong relationships with our guests.

Job Description

This role involves providing outstanding customer service, promoting the value of Total Body Care, and supporting clinic flow. You'll work closely with our trained leadership team to ensure seamless operations and growth of our client base.

Responsibilities
  • Provide personalized service to clients, ensuring their needs are met and exceeded
  • Promote the benefits of Total Body Care through education and sales
  • Schedule appointments, manage client records, and respond to phone calls and emails
Requirements
  • Bachelor's degree or equivalent experience in retail, sales, or customer service
  • Excellent communication and interpersonal skills
  • Able to multitask, prioritize tasks, and work effectively in a fast-paced environment
What We Offer
  • Competitive hourly rate: $12-20 per hour
  • Ongoing training and development opportunities
  • Flexible scheduling to balance work and personal life
  • Opportunities for advancement and professional growth


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