Customer Service Representative

1 week ago


Tuscaloosa, Alabama, United States Mediterranean Sandwich Co. Full time

We are seeking a skilled Customer Service Representative to join the Mediterranean Sandwich Co. team. In this role, you will be responsible for providing exceptional customer service, operating the cash register, and ensuring a seamless dining experience.

Key Responsibilities:
  • Greet customers and provide friendly and efficient service, ensuring a positive dining experience.
  • Take customer orders and enter them into the cash register system with precision and accuracy.
  • Operate the cash register, handle cash, credit, and debit card transactions, and provide accurate change to customers.
  • Collaborate with kitchen staff to ensure all orders are prepared accurately and efficiently.
  • Maintain a clean and organized front-of-house area, including the dining and service areas.
  • Assist with food preparation and assembly as needed, such as preparing customer orders.
  • Ensure all health and safety regulations are followed, including food hygiene and cleanliness standards.
  • Assist with cleaning duties as assigned, such as bussing tables, washing dishes, and taking out trash.
Requirements:
  • Proven experience in a customer-facing or cashier role, preferably in a fast-paced environment.
  • Excellent customer service skills, with a friendly and positive attitude.
  • Ability to operate a cash register and handle transactions accurately.
  • Good communication and teamwork skills to collaborate with kitchen staff.
  • Excellent attention to detail and ability to multitask in a dynamic environment.
  • Ability to work efficiently and stay calm under pressure.
  • High school diploma or equivalent is desirable.
Benefits:
  • Tip Pool Share
  • Free Shift Meals
  • Anniversary Bonus
  • Birthday Bonus
  • Referral Bonus (it pays to hire your friends)
  • Opportunities for advancement
  • Paid Training
Salary:

$15.00 - $18.00 per hour, based on experience.



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