Insurance Customer Service Ambassador

1 week ago


Tuscaloosa, Alabama, United States State Farm Insurance Full time
Job Overview:
As a valued member of our team, you will have the opportunity to make a real difference in the lives of our customers. Our company is dedicated to providing exceptional service and support to our policyholders.

About the Role:
We are seeking a highly skilled and motivated individual to join our customer service team as an Customer Service Representative. In this role, you will be responsible for assisting customers with inquiries, complaints, and policy changes. You will also provide accurate and timely information regarding insurance products and services, process policy applications, renewals, and cancellations, handle billing and payment inquiries, and resolve customer issues and complaints in a professional and efficient manner.

Salary: $45,000 - $60,000 per year, depending on experience.

Key Responsibilities:
  • Assist customers with inquiries, complaints, and policy changes.
  • Provide accurate and timely information regarding insurance products and services.
  • Process policy applications, renewals, and cancellations.
  • Handle billing and payment inquiries.
  • Resolve customer issues and complaints in a professional and efficient manner.

What We Offer:
In addition to a competitive salary, we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Requirements:
To be successful in this role, you will need to have excellent communication and problem-solving skills, as well as the ability to work effectively in a team environment. You should also have a high school diploma or equivalent, and be able to pass a background check.

Why Join Our Team?
We are committed to creating a positive and supportive work environment that allows our employees to grow and thrive. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.

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