Customer Engagement Representative

2 weeks ago


San Diego, California, United States Historic Tours of America Full time

Position: Customer Service Representative

Location: San Diego, CA

Experience: Not Specified

About Us:

Join the vibrant team at Historic Tours of America, where we pride ourselves on delivering exceptional customer experiences. Our company has been a leader in providing engaging and informative tours for over 25 years, showcasing the rich history and culture of our city.

Your Role:

As a Customer Service Representative, you will be the face of our organization, providing guests with accurate information about our sightseeing tours. Your responsibilities will include:

  • Guiding customers to the appropriate trolley stops and ticket booths.
  • Managing guest lines and organizing tour departures to ensure a seamless experience.
  • Engaging with guests to enhance their vacation experience and create lasting memories.

What We Offer:

We are currently conducting interviews for our PAID training program, designed to equip you with the skills necessary to excel in this role. We offer:

  • Full-Time, Part-Time, and Seasonal positions.
  • Flexible scheduling, including weekends and holidays.

Qualifications:

We are looking for individuals who:

  • Have a passion for helping others and a genuine interest in history.
  • Possess strong communication skills in English.
  • Are able to work independently and handle challenging situations with professionalism.
  • Can lift up to 50 pounds and are comfortable working outdoors in various weather conditions.

Benefits:

As a member of our team, you will enjoy:

  • Paid vacation time and sick leave.
  • 401K plan with company matching (eligibility requirements apply).
  • A fun and dynamic work environment with opportunities for recognition and rewards.
  • Discounts at retail stores and complimentary admission to all company attractions.

Note:

All successful candidates must pass a background check.



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