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Customer Engagement Specialist

2 months ago

San Diego, California, United States Planet Fitness Full time
Become a Vital Part of Planet Fitness

Are you eager to contribute to a vibrant team focused on improving lives through fitness? Planet Fitness is an expanding franchise committed to fostering a positive influence in our communities. As a Customer Engagement Specialist, you will be essential in upholding our distinctive and inviting environment. We are in search of individuals who are passionate about health and fitness, possess outstanding customer service abilities, and maintain a cheerful demeanor. Join us in shaping the future of fitness while advancing your career with a company that prioritizes internal growth and personal development.

Key Responsibilities:
  • Welcome members, guests, and potential members with a warm and inviting demeanor.
  • Promote a positive environment in our Judgement Free Zone.
  • Assist with front desk operations including answering calls, checking in members, and conducting tours.
  • Address member inquiries and concerns with professionalism and efficiency.
  • Encourage the sale of services and memberships.
Requirements:
  • Prior experience in customer service is preferred.
  • Basic computer proficiency.
  • A strong enthusiasm for fitness and health.
  • Excellent communication and interpersonal skills.
  • High school diploma or equivalent.
Physical Demands:
  • Standing, walking, and occasional lifting are required.
  • Effective communication during shifts is essential.
If you are seeking a fulfilling career in a nurturing and growth-oriented setting, then Planet Fitness is the right choice for you. Join us and be part of a team dedicated to making a positive impact in the lives of others.