Customer Service Ambassador

4 weeks ago


Yorba Linda, California, United States iStaff Pros Full time
Customer Service Representative

iStaff Pros is seeking a highly motivated and professional Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing top-notch service to our clients, resolving their inquiries and issues in a timely and efficient manner.

Key Responsibilities:
  • Respond to inbound customer calls and emails in a professional and courteous manner
  • Assist clients with general service inquiries and resolve issues in a timely manner
  • Follow up with existing and potential clients to ensure their needs are met
  • Review billing questions with clients and provide clear explanations
  • Perform other duties as assigned by management

Requirements:
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet individual performance metrics goals
  • Basic computer skills with knowledge of Windows and Microsoft Office
  • Bilingual in Spanish is preferred

Benefits:
  • Competitive hourly wage
  • Commission and bonus opportunities
  • Health insurance and 401(k) available
  • Paid time off
  • Licensing and continuing education reimbursement
  • Paid product training
  • Career advancement opportunities

About iStaff Pros:
iStaff Pros is a leading provider of customer service solutions. We pride ourselves on providing top-notch service to our clients and are committed to helping our employees grow and develop in their careers.
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