Customer Service Ambassador
4 weeks ago
iStaff Pros is seeking a highly motivated and professional Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing top-notch service to our clients, resolving their inquiries and issues in a timely and efficient manner.
Key Responsibilities:
- Respond to inbound customer calls and emails in a professional and courteous manner
- Assist clients with general service inquiries and resolve issues in a timely manner
- Follow up with existing and potential clients to ensure their needs are met
- Review billing questions with clients and provide clear explanations
- Perform other duties as assigned by management
Requirements:
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet individual performance metrics goals
- Basic computer skills with knowledge of Windows and Microsoft Office
- Bilingual in Spanish is preferred
Benefits:
- Competitive hourly wage
- Commission and bonus opportunities
- Health insurance and 401(k) available
- Paid time off
- Licensing and continuing education reimbursement
- Paid product training
- Career advancement opportunities
About iStaff Pros:
iStaff Pros is a leading provider of customer service solutions. We pride ourselves on providing top-notch service to our clients and are committed to helping our employees grow and develop in their careers.
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