Store Associate
3 weeks ago
Customer Service and Sales Associate Role at CVS Health
CVS Health is a leading retail pharmacy chain that is shaping the future of healthcare for people, businesses, and communities. As a Customer Service and Sales Associate, you will play a meaningful role in delivering exceptional customer experiences and driving sales growth in our stores.
Key Responsibilities:
- Provide differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues.
- Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed.
- Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures.
- Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager.
- Supporting opening and closing store activities, when needed.
- Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools.
- Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development.
- Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health.
Requirements:
- At least 16 years of age.
- Physical Requirements: Remaining upright on the feet, particularly for sustained periods of time.
- Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting.
- Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details.
Benefits:
CVS Health offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.
CVS Health is an Equal Opportunity Employer
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