Customer Service Representative
1 day ago
At Orange County's Credit Union, we're seeking a skilled Customer Service Representative to join our team in Yorba Linda. As a key member of our team, you'll provide exceptional service to our members, handling a range of transactions and services with accuracy and a friendly demeanor.
Key Responsibilities:
- Provide top-notch customer service, responding to member inquiries and resolving issues in a consultative approach.
- Handle teller transactions, including deposits, withdrawals, and transfers, with precision and a smile.
- Cross-sell products and services, helping members discover solutions that meet their financial needs.
Requirements:
- At least six-months of experience in banking or credit unions with a strong background in teller duties OR at least two years of experience in a service-related industry with a strong background in customer service and cash handling.
- Proven ability to cross-sell and refer products and services effectively.
- Ability to understand and use various systems and software.
- Availability to work Saturdays 8:30am - 2:30pm and weekday availability between 8:30am - 6:30pm.
What We Offer:
- Competitive hourly rates, with opportunities for advancement and professional growth.
- A comprehensive benefits package, including top-tier health insurance, a robust 401(k) plan, and paid holidays.
- A collaborative and welcoming work environment where your contributions are recognized and celebrated.
Why Work With Us?
At Orange County's Credit Union, we believe in creating a workplace where every voice matters. We're proud recipients of the Peter Barron Stark award for highest associate satisfaction, a testament to our commitment to workplace excellence.
Join our team and be part of a professional, welcoming, and collaborative environment where your skills and growth are valued and nurtured.
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