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Lead Personal Shopping Strategist
2 months ago
Position Overview: Reporting directly to the VP of Global Sales, the Lead Personal Shopping Strategist will oversee the US-based Personal Shoppers, with a strong emphasis on enhancing skills and providing mentorship to cultivate a high-performing sales team that embodies an entrepreneurial spirit.
Key Responsibilities:
- Act as a pivotal leader in maximizing the potential of customer portfolio management to enhance all commercial business metrics.
- Collaborate with a broader management team to ensure your team excels in sales and client engagement, proactively nurturing the VIP client portfolio and strategically advancing the Threads value proposition.
Leadership Qualities: You will be a natural leader with a commercial focus, possessing the confidence to make complex decisions and influence outcomes effectively.
Qualifications:
- Extensive experience in luxury sales and leadership within high net worth client segments.
- Proficient in end-to-end customer journey management, employing a data-driven and analytical approach.
- Demonstrated ability to drive and manage change within a rapidly expanding team.
- Thorough understanding of scaling a luxury business across diverse platforms.
Technical Skills:
- Curiosity to foster a test-driven sales culture, leveraging technology to enhance efficiency and sales performance.
- Ability to manage seamlessly across various platforms.
- Strong grasp of sales operations to aid in problem-solving.
Experience:
- Proven track record in leading a high-performing sales team.
- Established experience within the luxury sector and high net worth clientele.
- Commercial and entrepreneurial leadership mindset.
- Natural inclination to thrive in a dynamic, fluid startup environment.