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Lead Personal Shopping Strategist

2 months ago


New York County New York, United States Threads Styling Ltd. Full time

Position Overview: Reporting directly to the VP of Global Sales, the Lead Personal Shopping Strategist will oversee the US-based Personal Shoppers, with a strong emphasis on enhancing skills and providing mentorship to cultivate a high-performing sales team that embodies an entrepreneurial spirit.


Key Responsibilities:

  • Act as a pivotal leader in maximizing the potential of customer portfolio management to enhance all commercial business metrics.
  • Collaborate with a broader management team to ensure your team excels in sales and client engagement, proactively nurturing the VIP client portfolio and strategically advancing the Threads value proposition.


Leadership Qualities: You will be a natural leader with a commercial focus, possessing the confidence to make complex decisions and influence outcomes effectively.


Qualifications:

  • Extensive experience in luxury sales and leadership within high net worth client segments.
  • Proficient in end-to-end customer journey management, employing a data-driven and analytical approach.
  • Demonstrated ability to drive and manage change within a rapidly expanding team.
  • Thorough understanding of scaling a luxury business across diverse platforms.


Technical Skills:

  • Curiosity to foster a test-driven sales culture, leveraging technology to enhance efficiency and sales performance.
  • Ability to manage seamlessly across various platforms.
  • Strong grasp of sales operations to aid in problem-solving.


Experience:

  • Proven track record in leading a high-performing sales team.
  • Established experience within the luxury sector and high net worth clientele.
  • Commercial and entrepreneurial leadership mindset.
  • Natural inclination to thrive in a dynamic, fluid startup environment.