Customer Service Representative
7 days ago
Career opportunities at Comfort Heroes Plumbing, Heating & Air offer a chance to grow and develop in a thriving company with a strong team culture. We prioritize our employees' well-being, providing benefits that support their work-life balance and long-term career goals.
Salary
A competitive salary package is available for this role, with the opportunity to earn more through performance-based incentives and profit-sharing. According to industry standards, we estimate a starting salary of around $45,000 per year, potentially increasing to over $60,000 within two years based on individual performance and market trends.
Job Description
The Customer Service Representative will be responsible for handling customer inquiries, providing solutions, and ensuring customer satisfaction. This role requires effective communication, problem-solving skills, and a passion for delivering excellent customer service. Key responsibilities include:
- Responding to customer calls, emails, or chats in a timely and professional manner
- Listening carefully to customer needs and providing accurate solutions
- Working collaboratively with the team to ensure seamless customer experiences
Required Skills and Qualifications
To succeed in this role, you'll need:
- Excellent communication and interpersonal skills
- Problem-solving abilities and attention to detail
- A passion for delivering exceptional customer service
- Familiarity with internal software and technology
Benefits
We offer a comprehensive benefits package, including:
- Competitive salary and performance-based incentives
- Profit-sharing program
- Paid time off, including holidays and vacations
- Wellness days and paid training
- Quarterly all-company breakfasts and regular team-building events
About Us
Comfort Heroes Plumbing, Heating & Air is a leading provider of plumbing, heating, cooling, electric, drain, and sewer services in the Sioux Falls area. We're committed to delivering exceptional customer experiences and building a strong team culture that supports employee growth and well-being.
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