Customer Service Representative

3 days ago


Hanover Park, Illinois, United States David Mordis - State Farm Agent Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and promoting our insurance and financial services products.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions that meet their needs.
  • Insurance Sales: Use a customer-focused approach to educate customers about our insurance options and promote our products.
  • Team Collaboration: Work closely with our team to achieve sales goals, share knowledge, and support each other in providing excellent customer service.
Benefits
  • Competitive Compensation: Earn hourly pay plus commission and bonus opportunities.
  • Health and Wellness: Enjoy group life insurance benefits, health benefits, and paid time off.
  • Professional Growth: Develop your skills and advance your career within our agency.
Requirements
  • Communication Skills: Excellent written, verbal, and listening skills.
  • People Skills: Strong people-oriented skills, with the ability to work in a team environment.
  • Organizational Skills: Proven ability to prioritize tasks, manage time, and meet deadlines.
  • Language Skills: Bilingual skills in Spanish and Polish are preferred.


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