Customer Service Associate
1 week ago
Reliable Automatic Sprinkler Co., Inc. is a leading manufacturer and distributor of fire protection products, seeking a skilled Customer Service Representative to join our team.
We are committed to delivering exceptional customer service and support to our internal and external customers. As a Customer Service Representative, you will be responsible for communicating with customers via various channels, providing timely and accurate information, and resolving customer complaints in a professional and courteous manner.
Key Responsibilities- Provide exceptional customer service via phone, email, and other communication channels
- Process customer orders, changes, and returns in a timely and accurate manner
- Investigate and resolve customer complaints, developing solutions and making recommendations as needed
- Work closely with the Operations Supervisor and Sales Representatives to ensure seamless communication and collaboration
- Review and maintain customer database to track information on account details, statuses, orders, and lead times
- Provide timely feedback regarding service failures or customer concerns
- Strong communication and interpersonal skills
- Excellent customer service skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong attention to detail and accuracy
- Proficient in computer data entry and Microsoft Office
- 2+ years of customer service experience in the manufacturing or construction industry
- Medical, dental, and vision insurance
- 401k with company match
- Company-provided life insurance and AD&D
- PTO days and vacation time
- 10 paid holidays
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Ambassador
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Team Lead
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Bilingual Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Team Lead
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Sales Associate
4 weeks ago
Oak Park, Illinois, United States KARM Stores Full time{"Job Title": "Sales Associate", "Job Description": "Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at KARM Stores. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with sales and inventory...
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Sales Associate
3 weeks ago
Oak Park, Illinois, United States KARM Stores Full time{"Job Title": "Sales Associate", "Job Description": "Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at KARM Stores. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with sales and inventory...
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Sales Associate
4 weeks ago
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Customer Service Representative
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