Customer Service Representative

3 days ago


Hanover Park, Illinois, United States David Mordis - State Farm Agent Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our State Farm agency, you will play a vital role in building and maintaining strong relationships with our customers.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with customers, providing exceptional service and support to meet their needs.
  • Insurance Sales and Education: Use a customer-focused approach to educate customers about insurance options and provide personalized recommendations to meet their needs.
  • Team Collaboration: Work closely with our team to achieve sales goals and provide exceptional customer service.
Benefits
  • Competitive Compensation: Enjoy hourly pay plus commission/bonus opportunities.
  • Health and Wellness Benefits: Take advantage of group life insurance benefits, health benefits, and paid time off.
  • Professional Development: Grow your skills and advance your career with opportunities for training and development.
Requirements
  • Excellent Communication Skills: Possess excellent written, verbal, and listening skills to effectively communicate with customers and team members.
  • People-Oriented: Be a people person with a strong ability to build relationships and work in a team environment.
  • Organizational Skills: Demonstrate strong organizational skills to manage multiple tasks and priorities.
  • Self-Motivated: Be self-motivated and proactive in problem-solving to achieve sales goals and provide exceptional customer service.
  • Language Skills: Possess bilingual skills in Spanish and/or Polish, preferred.


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