Product Information Analyst
2 weeks ago
Market Overview
ams AG Gr is a leading entity in the automotive aftermarket sector across North America. Our Sales and Marketing Team has established a strong market presence through a relentless commitment to customer satisfaction. Our ongoing success is driven by a meticulously crafted omni-channel marketing strategy, superior product offerings, and exceptional sales and customer service. This role is part of a collaborative sales and marketing team where all members work in unison.
Role Summary
The Product Data Specialist is a pivotal role within the marketing team based in Hillsboro, NH (remote options available within proximity to headquarters). This team oversees comprehensive marketing activities including advertising, product launches, data management, in-store merchandising, omni-channel strategies, market research, and trade exhibitions.
The Product Data Specialist will report to the Catalog Data/Digital Marketing Manager and will be tasked with ensuring the accuracy and integrity of product data utilized on our websites and point-of-sale systems. This position is essential for building a robust foundation to enhance our digital operations and deliver an outstanding customer experience.
This role demands meticulous attention to detail, a solid understanding of data architecture, project management, and product management systems, as well as the establishment of best practices within the organization.
Key Responsibilities
Product Information Management
- Lead initiatives to implement a global Product Information Management (PIM) platform, focusing on data quality, governance, and streamlined processes to adapt to the evolving needs of the organization.
- Organize and execute updates to product information and lifecycle changes across internal and external systems to facilitate timely and accurate product introductions.
- Conduct regular audits of database changes and catalog interchanges to ensure the accuracy and quality of product listings.
- Ensure timely delivery of ACES & PIES data to stakeholders while maintaining detailed records.
- Manage data discrepancy processes, including research and analysis to maintain data integrity.
- Act as the primary contact for resolving data-related issues from stakeholders.
- Collaborate with the Digital Marketing Specialist to optimize product content for performance and search engine visibility.
- Establish and uphold database standards and best practices, including documentation of processes and workflows.
- Identify opportunities for workflow improvements to enhance operational efficiency and data quality.
- Utilize advanced technologies, including machine learning and AI, to enhance product data management solutions.
- Work collaboratively with cross-functional teams to manage projects related to product information and application databases.
- Utilize project management systems for transparency and efficient task management.
- Participate in departmental meetings and undertake additional tasks as assigned.
- Bachelor's degree in Information Management, Computer Science, Data Science/Analytics, Engineering, or a related field, with proven experience in product information or master data management.
- Resourceful, detail-oriented team player with a history of successful collaboration on cross-functional projects.
- Minimum of 3 years of hands-on experience with strong analytical skills and the ability to navigate complex data sets.
- Proven track record in defining and achieving product roadmap objectives.
- Expertise in Microsoft Excel and SQL, with experience handling large datasets and understanding database architecture.
- Strong attention to detail and effective time management skills.
- Experience in eCommerce or digital product management is preferred.
- Excellent communication skills, both written and verbal, with the ability to engage with internal and external partners.
- Proven ability to conduct training for stakeholders.
- Ability to work independently and manage multiple projects efficiently.
- Experience in the automotive or industrial data sectors is advantageous.
- Familiarity with PIM systems, project management software, SQL/no-SQL, and Python is a plus.
- Basic understanding of SEO best practices is beneficial.
- Experience with automotive aftermarket standards and databases is a plus.
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