Administrative Coordinator
5 days ago
About NYC Health + Hospitals
NYC Health + Hospitals is a world-renowned healthcare system that has been serving the community for over 280 years. With a strong commitment to providing high-quality care, we have become a leader in public health and medical education.
Our mission is to deliver exceptional patient care, without exception. Every employee takes a person-centered approach that exemplifies our ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Job Summary:
We are seeking an experienced Administrative Coordinator to join our team at Bellevue Hospital. This role will be responsible for coordinating various administrative tasks, including scheduling appointments, maintaining records, and communicating with patients and families.
Key Responsibilities:
- Greet and direct patients/families/visitors in a pleasant manner, even in stressful situations; in accordance with unit security policies/procedures, orient patient/family to the unit.
- Communicate effectively in English (both oral and written). Utilize language line phone when needed.
- Take all appropriate actions to ensure patient confidentiality.
- Use two patient identifiers at all times.
- Serve as a Coordinator for Pediatric Child Protection Center.
- Perform a computerized patient registration for Pediatric Child Protection Center using EPIC.
- Responsible for scheduling, rescheduling and canceling appointments when patients present in person or by phone using EPIC.
- Perform moderately difficult and responsible clerical work in maintaining and checking various kinds of records in both electronic and paper form, scan records into EPIC using Medical Manager.
- Send and receive faxes; page personnel as requested. Create/mail patient appointment letters/notices and make reminder calls.
- Performs all duties and tasks assigned by Supervisor and/or designee.
Requirements:
- A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization;
- Eighteen (18) months of full-time satisfactory clerical experience;
- Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
Benefits:
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Loan Forgiveness Programs for eligible employees
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- College tuition discounts and professional development opportunities
- Multiple employee discounts programs
Compensation: $45,000 - $60,000 per year, depending on experience
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