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Client Services Coordinator

2 months ago

Pasco, Washington, United States Yourlourdes Full time

Client Services Coordinator

Job Category: Administrative Support

Requisition Number: CUSTO12275

Position Overview

This role is primarily focused on handling communications with the operating room and PACU departments. Key responsibilities include:

  • Reception duties and monitoring the cleanliness and flow of the waiting area.
  • Ensuring that refreshment stations are stocked and maintained.
  • Reporting any technical issues to the appropriate personnel.
  • Maintaining a supply of reading materials for guests.
  • Preparing charts and providing outstanding customer service.

The ideal candidate will possess exceptional interpersonal skills, characterized by a positive and welcoming demeanor, along with a deep respect for our patients, families, customers, and colleagues.

Qualifications

Education: A High School Diploma is required; additional college education is preferred.

Experience: A minimum of one year in a customer service role is preferred.

Additional Skills: Bilingual abilities, particularly in English and Spanish, are preferred. Candidates should be able to read, write, and speak English fluently and be comfortable working with a diverse population.

About Yourlourdes

Yourlourdes is a healthcare organization dedicated to serving the community with compassion and respect. We are committed to excellence in all aspects of our service delivery.

We are an equal opportunity employer and uphold a commitment to diversity and inclusion in our workforce.