Client Relations Specialist

2 months ago

Pasco, Washington, United States Edison Valerio - State Farm Agent Full time
Job Overview

Benefits:

  • Performance-based bonuses
  • Comprehensive dental coverage
  • Opportunities for training and professional development
  • Vision care benefits

Position Summary
At Edison Valerio - State Farm Agent, we are in search of a detail-oriented and proactive individual to assist with administrative tasks and support our insurance agents in building and maintaining client relationships. As an Insurance Sales Consultant, your meticulous nature, commitment to customer service, and sales acumen will prepare you for this dynamic role. Your efforts as a driven professional who excels in a fast-paced environment will create pathways for career advancement and increased earnings.


We are excited to welcome your enthusiasm and marketing insights to our team as we strive for collective success.


Key Responsibilities:

  • Develop and nurture customer relationships, ensuring timely follow-ups as necessary.
  • Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing.
  • Utilize a customer-centric, needs-based assessment approach to inform clients about various insurance products.
  • Employ exceptional communication skills to effectively address customer needs while fostering business growth.

Required Qualifications:

  • Prior sales experience is advantageous, though not mandatory. Candidates demonstrating a strong enthusiasm for sales and possessing excellent communication skills in both English and a second language will be considered.
  • Strong interpersonal abilities, capable of establishing rapport and cultivating relationships with clients in both English and a second language.
  • Outstanding communication and presentation skills, able to clarify complex insurance topics in a straightforward manner in both English and a second language.
  • Self-driven and motivated to meet sales objectives, with the capability to work independently and collaboratively.
  • Familiarity with insurance products, policies, and industry standards is beneficial but not essential. A willingness to learn and acquire necessary licenses and certifications is expected.
  • Proficient in computer applications, including MS Office and CRM systems, to manage client data, monitor sales activities, and produce reports.
  • Exemplary integrity, professionalism, and ethical conduct in all business interactions.
  • Possession of a valid driver's license and reliable transportation for client meetings as required.
  • Commitment to exceptional customer service.
  • Sales experience (whether in outside sales, inside sales, retail, or telemarketing) is preferred.
  • Able to obtain Property and Casualty License.
  • Able to obtain a Life/Health License.
  • Able to achieve mutually agreed-upon marketing objectives.
  • Interest in marketing products and services tailored to customer needs.

Additional Benefits:

  • Base salary plus commission and bonuses.
  • Paid time off, including vacation and personal/sick days.
  • Health insurance benefits.
  • Opportunities for growth and advancement within the agency.

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