Technical Program Manager

2 weeks ago

San Francisco, California, United States Accord Technologies Inc. Full time
Job Title: Technical Program Manager - Logistics

Accord Technologies Inc. is seeking a highly skilled Technical Program Manager to lead our Logistics functional domain. This role will support cross-functional projects across Logistics, including Warehouse Management platform DC and Hub Rollouts, improving DC Operations efficiencies, Final Mile and Transportation projects, and Returns.

Responsibilities:
  • Develop and execute Technology project plans in alignment with our company and Vendor's Software Development Lifecycle.
  • Use standard life cycle program management methodologies to drive large complex programs with Vendor and deliveries per aligned Flight plans.
  • Lead and coordinate discussions with business users and product owners for grooming business requirements for Supply Chain and Logistics systems.
  • Manage integration touchpoints between Warehouse Management Systems and other upstream/downstream systems.
  • Manage development and QA of Microservices based interfaces for integration points.
  • Manage messaging/error logging and performance monitoring mechanisms using AppDynamics.
  • Manage development and QA of transactional and analytical reports for supply chain and logistics systems.
  • Perform financial management of the project: budgeting & forecasting, cost benefit analysis, EV/ROI/earn vs. burn analysis, team velocity, etc.
  • Manage multiple complex projects simultaneously.
  • Plan, monitor, and track delivery of quality control and take corrective action as appropriate.
  • Develop project quality control policy, procedures and communication plans.
  • Communicate project information to all project team members, sponsors, vendors and Technology managers, as appropriate.
  • Anticipate strategic impact to projects (inter dependencies to/from other projects) and coordinate with appropriate parties.
  • Recommend project strategy.
  • Establish, motivate and lead high-performance cross-functional teams.
  • Build effective partnerships with, and between, the developers, architects, QA Team and product managers, and across the company.
  • Coordinate with potential product vendors to collect and analyze information and negotiate resolution of issues impacting projects.
Requirements:
  • Bachelor's or master's in Computer Science Applications or equivalent work experience.
  • 10+ years of Project/Program management experience.
  • 8+ years relevant experience in Logistics, Supply Chain and Retail experience.
  • Deep Technical understanding of Logistics IT systems, design, and architecture know-how.
  • Experience in working with technical developers in making progress on technical deliverables/milestones.
  • Proven experience in Large Programs delivery management in the Retail and/or Logistics space.
  • Proficiency in Warehouse Management Systems like Manhattan or relevant packages.
  • Proven ability in project estimating, budgeting tools, story development, technical concepts, and defect tracking.
  • Experience integrating systems on multi-platform.
  • Creating Roadmaps/Flight Plans for projects that are yet to start and driving progress to the aligned roadmaps.
  • Ability to zoom out and provide meaningful inferences from the data gathered. Able to communicate to the executive-level leaders.
  • In-depth understanding and proficiency of project management methodology/tools, including Jira, Rally etc., for Software Development Life Cycle.
  • Certification in SAFe and any other relevant Agile proficiency area is preferred.
  • Proven ability in tracking and analyzing project metrics and trends.
  • Proven ability to understand and discuss technical concepts, manage trade-offs and evaluate new ideas with partners across the organization.
  • Strong team collaboration, facilitation, communication, and influence skills.
  • Strong analytical abilities and interest to use data and metrics to back up recommendations, prioritization and drive actions.
  • Strong drive towards execution; you're a can-do type of person and willing to roll up your sleeves to get the job done.
  • Location Preference is North Point Office. Hybrid to San Jose office may be considered.

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