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Technical Program Manager, Sales
1 month ago
At TIDAL, we're building a team of skilled professionals to drive our Sales and Account Management (SAM) strategy forward. As a Technical Program Manager, you'll play a critical role in defining and managing complex technical programs that will drive our organization's growth.
About the RoleWe're seeking a highly experienced Technical Program Manager to join our SAM Strategy team. In this role, you'll work closely with Sales & AM stakeholders, as well as Automation, Marketing, Product, and Customer Success teams to lead programs around company-wide priorities.
Key Responsibilities- Deeply engage with our Sales & AM teams to understand their day-to-day operational challenges and identify issues that limit scalability across the organization.
- Make sense of ambiguous problems, align on business strategy, define requirements, curate stakeholders, and drive the execution towards a concerted goal.
- Work closely with business leaders and technical partners to translate business goals to technical requirements.
- Manage the roadmap for your program(s) in collaboration with leadership and stakeholders.
- Establish metrics to track the impact of your programs against broader goals.
- Build relationships with teams within Sales & Account Management and our closest stakeholders within Customer Success, Automation, Marketing, and Product.
- Develop and iterate end-to-end solutions and ensure on-time delivery that meets defined business goals and requirements.
- 8+ years of experience in a program management, product management, and/or strategy & operations role at a technology company.
- Experience documenting cross-functional business and technical requirements (e.g., Product Request Docs, Business Requirement Docs).
- Experience working with technical teams to build and deliver end-to-end programs with technical knowledge of the underlying platforms and technologies.
- Experience segmenting and prioritizing large multi-quarter projects into pilots and future iterations.
- Experience with Salesforce, Looker (Data-visualization equivalent), and Snowflake (SQL equivalent).
We offer a competitive compensation package, including a base salary, and eligibility to participate in our equity plan, subject to the terms of the applicable plans and policies. Additionally, you'll have access to a range of benefits, including healthcare coverage, retirement plans, employee stock purchase program, wellness programs, paid parental and caregiving leave, paid time off, and learning and development resources.
We're an equal opportunity employer and welcome applications from diverse candidates. We're committed to creating an inclusive workplace where everyone has equal access to opportunity and can thrive.
