Travel & Expense Analyst - Program Administrator

1 day ago

Atlanta, Georgia, United States Oldcastle Infrastructure Full time
Job Summary

The Travel & Expense Analyst serves as the program administrator and subject matter expert for Concur, Oldcastle Infrastructure's travel and expense system, supporting North America's organization of approximately 1,000 users.

Key Responsibilities
  • Program Administrator for Oldcastle Infrastructure's Concur Travel & Expense system (web-based travel & expense reporting)
  • Set-up new users and maintain/update user accounts, including assignment and review of unassigned Corporate Cards
  • Provide superior customer service to Oldcastle Infrastructure's North America Concur users in resolving expense report issues
  • Enforce Company T&E policy, report exceptions to managers and/or HR for resolution
  • Conduct and/or review audits of expense reports and resolve audit findings
  • Ensure Concur audit rules, exceptions and procedures are aligned with the T&E Policy
  • Prepare Corporate Card reconciliations for employees with delinquent account balances, or as required
  • Continually implement enhancements to Concur Travel & Expense system to further improve and streamline travel booking and expense management processes, including proper testing and communication to management
  • Provide monthly and ad-hoc management reporting on travel and expense; create and schedule sales manager reporting for regions; report on key metrics to upper management
  • Provide training to new employees
  • Educate users on company travel and expense policies to eliminate non-compliant behavior
  • Extract weekly payment files from Concur and upload into SAP
  • Perform monthly Concur account reconciliations to General Ledger
  • Run Concur KPIs, monthly accrual and unassigned Corporate Card transaction reports as well as Medi-Spend/HCP Sunshine reporting
  • Work with company appointed Travel Management Company to resolve all travel related issues and inquiries
  • Develop and maintain accurate training videos and documentation, SOPs, monthly Concur Tips, FAQs and functional specification documents
  • Oversee and maintain the integrity of Concur data, which includes conducting various audits of the application and data, to confirm use of accurate entry processes
Requirements
  • Extensive knowledge of Concur and related ERP interfaces (SAP)
  • Ability to learn quickly
  • Detail oriented, thorough self-starter
  • Excellent organizational skills
  • Ability to effectively prioritize tasks and meet deadlines
  • Process and detail oriented, with ability to recommend and implement improvements to existing processes, as well as implement new processes and controls
  • Ability to understand and explain policy requirements to users and expense approvers
  • Highly organized and proactive, with superior problem resolution and analytical skills
  • Strong written and oral communication skills
  • Concur T&E experience required, minimum 2 years
  • Bachelors degree or 3+ years equivalent work experience
  • Moderate knowledge of reporting tools such as Cognos
  • Knowledge of Business Travel Industry
  • Moderate Microsoft Office skills (Excel, Word, PowerPoint)
  • Familiarity of A/P systems and processes

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