Apple Ecosystem Support Expert
7 days ago
**Job Title:** Mobile Deployment Technician
**Contract Duration:** 6 months
**Job Location:** Charlotte, NC
**Job Description:**
- Assist with upgrading iPhones and iPads, including assisting end users with initial setup and migration.
- Help with mobile device refreshes and replacements, and collaborate with other IT professionals to execute large-scale migration projects.
- Resolve difficulties and educate users on appropriate usage, backup procedures, and troubleshooting.
- Experience with mobile device management is desired.
**Key Responsibilities:**
- Provide technical support for mobile device deployments and upgrades.
- Collaborate with IT teams to develop and implement mobile device management strategies.
- Assist with troubleshooting and resolving technical issues related to mobile devices.
- Develop and maintain knowledge of mobile device technologies and best practices.
**Requirements:**
- Experience with mobile device management and deployment.
- Strong technical skills and knowledge of mobile device technologies.
- Excellent communication and problem-solving skills.
- Ability to work collaboratively with IT teams and end users.
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