Apple Ecosystem Support Expert

7 days ago


Charlotte, North Carolina, United States Sunrise Systems Full time

**Job Title:** Mobile Deployment Technician

**Contract Duration:** 6 months

**Job Location:** Charlotte, NC

**Job Description:**

  • Assist with upgrading iPhones and iPads, including assisting end users with initial setup and migration.
  • Help with mobile device refreshes and replacements, and collaborate with other IT professionals to execute large-scale migration projects.
  • Resolve difficulties and educate users on appropriate usage, backup procedures, and troubleshooting.
  • Experience with mobile device management is desired.

**Key Responsibilities:**

  • Provide technical support for mobile device deployments and upgrades.
  • Collaborate with IT teams to develop and implement mobile device management strategies.
  • Assist with troubleshooting and resolving technical issues related to mobile devices.
  • Develop and maintain knowledge of mobile device technologies and best practices.

**Requirements:**

  • Experience with mobile device management and deployment.
  • Strong technical skills and knowledge of mobile device technologies.
  • Excellent communication and problem-solving skills.
  • Ability to work collaboratively with IT teams and end users.


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