Customer Account Leader
3 weeks ago
We are seeking a highly skilled Customer Account Leader to join our team at Swift Transportation. As a key member of our organization, you will be responsible for building and enhancing customer relationships, ensuring all assigned account activities are performed accurately and efficiently.
Key Responsibilities- Provide world-class service to internal and external customers through effective communication and problem-solving.
- Manage employee performance, providing feedback and coaching to ensure team members meet defined metrics.
- Set schedules and monitor work hours, approving overtime and time-off requests as needed.
- Communicate customer expectations and account information to ensure seamless operations.
- Address escalated customer service issues and identify solutions to existing problems.
- Research service issues and ensure proper coding of all applicable service failures in the system.
- Maintain a positive work atmosphere by acting and communicating in a manner that facilitates business operations.
- 3 years of experience as a customer account representative or similar role.
- Previous experience in the transportation industry required.
- Working knowledge of MS Office (Excel and Word) required.
- Previous leadership experience preferred.
- Bachelor's degree in business or related field or equivalent combination of education and/or experience required.
- Competitive starting salary commensurate with experience and geographic location.
- Potential bonus pay based on company performance.
- Opportunities to volunteer and give back to local communities.
- Comprehensive Benefits Package including 401(K), medical, dental, vision, disability, supplemental, and life insurance.
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Customer Account Leader
7 days ago
Phoenix, Arizona, United States Swift Transportation Full timeJob Title: Customer Account LeaderAt Swift Transportation, we are seeking a highly skilled and experienced Customer Account Leader to join our team. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our customers, ensuring their needs are met, and driving business growth.Key...
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Customer Account Leader
15 hours ago
Phoenix, Arizona, United States Swift Transportation Full timeJob Title: Customer Account LeaderAt Swift Transportation, we are seeking a highly skilled Customer Account Leader to join our team. As a key member of our organization, you will be responsible for building and enhancing customer relationships, ensuring all assigned account activities are performed accurately and efficiently.Key Responsibilities:Build and...
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Customer Account Leader
5 days ago
Phoenix, Arizona, United States Swift Transportation Full timeJob Title: Customer Account LeaderAt Swift Transportation, we are seeking a highly skilled Customer Account Leader to join our team. As a key member of our organization, you will be responsible for building and enhancing customer relationships, ensuring all assigned account activities are performed accurately and efficiently.Key Responsibilities:Build and...
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Customer Accountant
3 weeks ago
Phoenix, Arizona, United States Verra Mobility Full timeJob Title: Customer AccountantVerra Mobility is a global leader in smart mobility, developing technology-enabled solutions to help the world move safely and easily. We are seeking a Customer Accountant to join our Service Delivery organization, responsible for reconciling payments and other cash and non-cash transactions for a group of customers.Key...
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Senior Customer Account Director
1 week ago
Phoenix, Arizona, United States Swift Transportation Full timeJob Title: Senior Customer Account LeaderAt Swift Transportation, we are seeking a highly skilled and experienced Senior Customer Account Leader to join our team. As a key member of our National Customer Account team, you will be responsible for providing strategic leadership and driving business growth through exceptional customer service and relationship...
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Senior Customer Account Director
4 days ago
Phoenix, Arizona, United States Swift Transportation Full timeJob Title: Senior Customer Account LeaderAccelerate your career with Swift Transportation, the #1 full truckload carrier in the nation. We're seeking a Senior Customer Account Leader to join our team and drive business growth through strategic leadership and customer-centric solutions.Job Responsibilities:Provide strategic leadership to National Customer...
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Senior Customer Account Director
4 weeks ago
Phoenix, Arizona, United States Swift Transportation Full timeAbout the RoleAt Swift Transportation, we are seeking a highly skilled Senior Customer Account Leader to join our team. As a key member of our organization, you will be responsible for providing strategic leadership to our National Customer Account teams and driving business growth through innovative solutions.Key ResponsibilitiesProvide strategic leadership...
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Customer Accountant
4 weeks ago
Phoenix, Arizona, United States Verra Mobility Full timeJob DescriptionVerra Mobility is seeking a highly skilled Customer Accountant to join our team. As a key member of our Service Delivery organization, this role is responsible for the reconciliation of payments and other cash and non-cash transactions for a group of customers.Key Responsibilities:Daily, Monthly, and YTD Reconciliation: Reconcile customer...
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Facility Management Account Leader
1 month ago
Phoenix, Arizona, United States Dexterra Full timeJob OverviewCompany OverviewDexterra Group is a dynamic and rapidly expanding publicly traded company (TSX:DXT) with a significant footprint across North America. We are committed to offering our employees more than just a job; we provide enriching opportunities within a culture that values stability, diversity, inclusion, teamwork, employee recognition,...
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Customer Account Specialist
4 days ago
Phoenix, Arizona, United States C.H. Robinson Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Account Specialist. In this role, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional customer service, and driving business growth through account development and management.Key...
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Customer Accounts Representative
1 week ago
Phoenix, Arizona, United States Aaron's Full timeJob SummaryAarons is seeking a highly skilled and motivated Customer Accounts Advisor to join our team. As a Customer Accounts Advisor, you will play a critical role in driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product.Key ResponsibilitiesAttainment...
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Customer Account Manager
4 days ago
Phoenix, Arizona, United States Chemical Strategies Full timeJob Title: Customer Account ManagerWe are seeking a highly skilled Customer Account Manager to join our team at Chemical Strategies, Inc. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our aerospace and semiconductor clients.Key Responsibilities:Manage customer orders and ensure timely and...
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GM Leader
4 weeks ago
Phoenix, Arizona, United States Kroger Family of Companies Full timeJob Summary:We are seeking a highly skilled and experienced GM Leader to join our team at Kroger Family of Companies. As a GM Leader, you will be responsible for creating an outstanding customer experience through exceptional service and establishing a safe and clean environment that encourages our customers to return.Key Responsibilities:Establish and...
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GM Leader
4 weeks ago
Phoenix, Arizona, United States Kroger Full timeAbout the RoleWe are seeking a highly skilled and experienced GM Leader to join our team at Kroger. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a high-performing team of sales associates.Key ResponsibilitiesCustomer Experience: Create a welcoming and inclusive...
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HVAC Service Manager
1 month ago
Phoenix, Arizona, United States Lennox National Account Services Full timeJob SummaryWe are seeking a highly skilled and experienced HVAC Branch Manager to lead our commercial HVAC operations team. As a key member of our leadership team, you will be responsible for managing and coordinating the activities of employees engaged in maintaining, servicing, and installing commercial HVAC equipment and accessories.Key...
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Mechanical Foreman Leader
3 weeks ago
Phoenix, Arizona, United States Power Design Full time{"title": "Mechanical Foreman Opportunity", "content": "Lead Our Mechanical TeamWe are seeking a skilled Mechanical Foreman to join our team at Power Design. As a key leader, you will oversee the success of our mechanical projects, ensuring high quality, safety, and customer satisfaction.Key Responsibilities:Collaborate with project Superintendents and other...
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Senior Customer Account Director
2 weeks ago
Phoenix, Arizona, United States Swift Transportation Full timeAccelerate Your Career with Swift TransportationWe're passionate about fostering a culture of safety, honesty, and mutual respect. Our team is dedicated to delivering exceptional results and driving success for our drivers and customers.Job Responsibilities:Provide strategic leadership to National Customer Account teams to drive profitability and...
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Enterprise Customer Success Account Manager
2 weeks ago
Phoenix, Arizona, United States 7SIGNAL Full timeJob OverviewAs a key member of our account team, the Enterprise Customer Success Account Manager plays a pivotal role in delivering customer value and driving transformational outcomes for our clients. This strategic position requires a deep understanding of our customers' business challenges and objectives, as well as a strong ability to navigate complex...
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Senior Customer Account Director
4 days ago
Phoenix, Arizona, United States Swift Transportation Full timeAccelerate Your Career at Swift TransportationWe're passionate about cultivating an environment of safety, honesty, and mutual respect. Our team is dedicated to delivering exceptional results and driving success for our drivers and customers.Job Responsibilities:Provide strategic leadership to National Customer Account teams to increase profitability.Develop...
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Senior Customer Account Director
1 week ago
Phoenix, Arizona, United States Swift Transportation Full timeAccelerate Your Career with Swift TransportationAt Swift Transportation, we're passionate about cultivating an environment of safety, honesty, and mutual respect. We're a family where everyone has a voice and plays an essential role in our overall success and the success of our drivers.Job Responsibilities:Provide strategic leadership to National Customer...