Customer Account Leader

7 days ago


Phoenix, Arizona, United States Swift Transportation Full time
Job Title: Customer Account Leader

At Swift Transportation, we are seeking a highly skilled and experienced Customer Account Leader to join our team. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our customers, ensuring their needs are met, and driving business growth.

Key Responsibilities:
  • Develop and implement account plans to meet customer needs and drive business growth
  • Build and maintain strong relationships with customers through effective communication and issue resolution
  • Collaborate with internal teams to ensure seamless execution of account plans
  • Monitor and analyze customer data to identify trends and opportunities for growth
  • Develop and implement strategies to improve customer satisfaction and retention
Requirements:
  • 3+ years of experience in account management or a related field
  • Proven track record of building and maintaining strong customer relationships
  • Excellent communication and problem-solving skills
  • Ability to analyze data and identify trends and opportunities for growth
  • Strong business acumen and understanding of the transportation industry
What We Offer:
  • Competitive salary and bonus structure
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) matching program
  • Opportunities for professional growth and development


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