Senior Customer Account Director

1 week ago


Phoenix, Arizona, United States Swift Transportation Full time
Accelerate Your Career with Swift Transportation

At Swift Transportation, we're passionate about cultivating an environment of safety, honesty, and mutual respect. We're a family where everyone has a voice and plays an essential role in our overall success and the success of our drivers.

Job Responsibilities:
  • Provide strategic leadership to National Customer Account teams to increase profitability.
  • Develop and implement customer strategies to drive growth and customer satisfaction.
  • Manage resources to provide proper staffing, equipment, and communication capabilities.
  • Analyze customer data to identify trends, statistics, and issues.
  • Provide insights and foresights for clients and internal projects.
Qualifications:
  • 5+ years' experience in customer service, customer relations, or sales.
  • 2 years' leadership experience in customer service, customer relations, or sales.
  • Previous experience in the transportation industry.
  • Bachelor's degree in business or equivalent combination of education and/or experience.
What We Offer:
  • Competitive starting salary commensurate with experience and geographic location.
  • Potential bonus pay based on company performance.
  • Opportunities to volunteer and give back to local communities.
  • Comprehensive Benefits Package including 401(K), medical, dental, vision, disability, supplemental, and life insurance.

Swift Transportation is an equal employment opportunity employer. We prohibit harassment of applicants and employees based on protected categories.



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