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Department Manager

2 months ago

Miami, United States Barnes & Noble Education, Inc. Full time
{"title": "Department Manager - General Merchandise", "content": "Job Summary

Barnes & Noble College is seeking a highly skilled and customer-focused Department Manager to lead the General Merchandise department. As a key member of our retail team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a high level of operational excellence.

Key Responsibilities
  • Manage daily activities of the selling floor to ensure a visually appealing and well-organized store environment.
  • Provide exceptional customer service, answering questions, recommending products, and resolving customer issues.
  • Assist with processing sales transactions, including cash, credit, and financial aid payments.
  • Collaborate with the management team to achieve sales goals, manage inventory, and maintain a high level of customer satisfaction.
Requirements
  • 2+ years of experience in a retail setting, preferably as a manager or buyer.
  • High school diploma/GED required.
  • Outstanding customer service skills, with the ability to match customers to products that meet their needs.
  • Basic reading, writing, and accounting skills required.
  • Excellent communication and problem-solving skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
What We Offer

Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

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