Bilingual Guest Services Representative

2 months ago


New York, New York, United States Blink Holdings, Inc. Full time
Position Summary:

At Blink Holdings, Inc., we refer to this position as a Moodlifter. Moodlifters are the friendly faces that welcome our members with genuine smiles and exceptional enthusiasm. They are the individuals who create a warm and inviting atmosphere, ensuring that every guest feels valued and appreciated.

Key Responsibilities:
  • Warmly greet all members and visitors with a positive demeanor.
  • Conduct tours for prospective members, aiming to encourage them to join our community.
  • Answer incoming calls with professionalism and a lively attitude.
  • Implement all opening and closing procedures to maintain seamless operations.
  • Address member inquiries and issues promptly and effectively.
  • Contribute to the cleanliness and organization of the facility, including regular physical activity.
  • Assist members in scheduling introductory sessions with Blink Personal Trainers.
  • Maintain consistent and reliable attendance.
  • Adhere to all company policies and guidelines.
Required Qualifications:
  • Personable, energetic, and enthusiastic approach.
  • Strong verbal and written communication abilities.
  • Capability to lift and maneuver gym equipment weighing 15-20 lbs frequently and up to 45 lbs occasionally.
  • Able to remain at the front desk for extended periods.
  • Exceptional customer service skills.
  • Ability to multitask and resolve problems efficiently.
  • Passionate about the Blink brand.
  • Bilingual in English and Spanish.
Compensation and Benefits:
  • Transparent pay rate: $16.00/hr.
  • Opportunities for career growth.
  • Complimentary membership at Blink.
  • A vibrant and enjoyable work environment.
Company Overview:

Founded in 2011 by former Equinox executives, Blink Fitness is a premium fitness brand focused on delivering value with over 100 locations across various states. Our philosophy, Mood Above Muscle™, emphasizes the positive emotions associated with exercise, beyond just physical results.

At Blink, we are a dynamic and passionate team, committed to fostering an entrepreneurial spirit and a collaborative work ethic.

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