Truck Operations Planning Specialist

2 weeks ago


Wood Dale, Illinois, United States Nippon Express Full time
Position Overview

Nippon Express Company, Ltd. is a renowned global logistics provider with origins in Japan, maintaining a significant international footprint that connects consumers with products across the globe. The New York-based subsidiary, Nippon Express, Inc., focuses on delivering extensive transportation services and solutions.

Job Title: Temporary Non-Exempt Role at Nippon Express

This temporary position, under the supervision of the Truck Business Planning Group CSR Lead, is responsible for overseeing shipment orders, coordinating pickups and deliveries, and monitoring shipment progress.

Key Responsibilities
  • Inputting shipment orders into Nippon Express' Transportation Management System (TMW).
  • Conducting regular check-ins with drivers for tracking and GPS setup.
  • Updating account managers on any issues and aiding in problem resolution.
  • Coordinating pickup and delivery schedules through communication with shippers and consignees.
  • Requesting and securing necessary documentation from vendors.
  • Upholding professional customer service standards with colleagues and carriers.
  • Ensuring confidentiality in managing client, carrier, and company information.
  • Supporting management and staff with project-related tasks.
  • Executing additional duties as assigned by management.
Qualifications
  • Excellent interpersonal skills
  • Strong verbal and written communication abilities with diverse individuals
  • Team-oriented with a positive attitude
  • Self-driven and capable of working independently
  • Attention to detail and strong organizational skills
  • Proficient in computer operations
  • Customer service-focused
  • Effective problem-solving skills
  • Willingness to work flexible hours and consider overtime
  • Compliance with standard operating procedures
  • Proficient in Microsoft Word and Excel
Organizational Relationships
  • Reports to a Supervisor/Manager
  • No direct supervision of staff
Nippon Express Employee Benefits
  • Medical, Dental, and Vision coverage available after 30 days of employment
  • 401k plan with company matching
  • Flexible Spending Accounts, HSA, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Auto and Home policies, Commuter Benefits, and more
  • Generous vacation and sick leave policies

Nippon Express USA is dedicated to providing equal employment opportunities and fostering a workplace free from discrimination and harassment based on various characteristics.



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