IT Support Specialist

1 week ago


Arlington, Virginia, United States Cayuse Holdings Full time

Job Summary

We are seeking an IT Support Specialist to join our team at Cayuse Holdings. This is an entry-level position that requires strong technical skills and excellent communication abilities.

About the Role

The successful candidate will provide first-line support for CISA staff and customers, handling incidents and technical issues related to IT systems. Key responsibilities include responding to requests for assistance, triaging requests, and documenting issue resolution steps.

Responsibilities

  • Provide timely and effective support to staff and customers via phone, email, or in-person
  • Triage and prioritize requests based on urgency and complexity
  • Document all interactions and issue resolutions in a centralized ticketing system
  • Collaborate with internal teams to resolve complex technical issues

Requirements

To be successful in this role, you will need:

  • 2+ years of experience in customer-facing roles, preferably in IT support
  • A degree in Computer Science, Information Technology, or a related field
  • Excellent communication and interpersonal skills
  • Able to work effectively in a fast-paced environment
  • A U.S. Citizenship and Top Secret/SCI security clearance

What We Offer

Cayuse Holdings offers a competitive salary package, including an estimated $65,000 per year, comprehensive benefits, and opportunities for career growth and professional development.



  • Arlington, Virginia, United States Specialist Office Full time

    Job DescriptionMEDICAL SUPPORT SPECIALIST - Arlington, VAMust-Haves:A minimum of 3 years of experience as a medical assistant in a fast-paced medical practice.Certified or registered as a medical assistant or willing to become so with an MA diploma.Experience working in an allergy or ENT office is preferred.Proven ability to administer injections safely and...


  • Arlington, Virginia, United States TeamLogic IT Full time

    About Our CompanyAt TeamLogic IT, we are committed to delivering exceptional technical support services to our clients. Our company culture emphasizes the importance of teamwork, continuous learning, and professional growth. As a member of our team, you will have the opportunity to develop your skills, advance your career, and contribute to the success of...


  • Arlington, Virginia, United States Desktop & Depot Support Full time

    We are seeking a highly motivated IT Support Professional to join our growing team in Arlington, Virginia. This role involves providing workstation software break-fix support, IMAC, image loads, asset recovery, and printer support.As a Desktop Technical Specialist with Virtual Service Operations, you will work closely with our clients to ensure seamless IT...


  • Arlington, Virginia, United States Gridiron IT Full time

    Business Application SpecialistWe are seeking a skilled Business Application Specialist to join our team. As a key member of our development team, you will be responsible for designing, implementing, and maintaining complex business applications using the Pega platform.Key Responsibilities:Develop custom functionality using PRPCSupport testing and debugging...


  • Arlington, Virginia, United States Specialist Office Full time

    About the RoleWe're seeking an experienced Medical Assistant to join our team at Specialist Office in Arlington, VA. As a Medical Assistant, you'll play a critical role in delivering high-quality patient care and supporting our clinical staff. This is an excellent opportunity to work in a fast-paced medical environment and develop your skills in a supportive...


  • Arlington, Virginia, United States Gridiron IT Full time

    As a key member of our team, the Business Process Automation Specialist will be responsible for developing, implementing, and maintaining complex business, accounting, and management information systems.The successful candidate will have experience translating designs into computer software programs and code, and testing, debugging, and refining the software...


  • Arlington, Virginia, United States ALTA IT Services Full time

    About the RoleThe IT Asset Coordinator Specialist will play a key role in managing the lifecycle of IT assets across various Arlington county government locations.This position involves ensuring accurate inventory records, coordinating asset transfers, and supporting the overall IT asset management process to maintain an organized and efficient inventory...


  • Arlington, Virginia, United States ALTA IT Services Full time

    Job Title: IT Asset Coordinator SpecialistJob Summary: ALTA IT Services is seeking a highly organized and detail-oriented IT Asset Coordinator Specialist to manage the pickup, transport, and auditing of IT assets across various Arlington county government locations.Coordinate and schedule pickups of IT assets from different company buildings.Safely transport...


  • Arlington, Virginia, United States ALTA IT Services Full time

    Job Title: DevOps Infrastructure SpecialistWe are seeking a highly skilled DevOps Infrastructure Specialist to join our team at ALTA IT Services in Rosslyn, VA. As a key member of our DevOps team, you will play a critical role in bridging the gap between development and operations by automating and streamlining the build, test, and deployment processes.About...


  • Arlington, Virginia, United States ALTA IT Services Full time

    We are seeking an Equipment Management Specialist to join our team at ALTA IT Services. This is a Contract position, 100% onsite in Arlington, VA.About the PositionThe Equipment Management Specialist will be responsible for managing the pickup, transport, and auditing of IT assets across various locations. This role involves ensuring accurate inventory...

  • Support Specialist

    7 days ago


    Arlington, Virginia, United States Halogenated Solvents Industry Alliance Full time

    About the RoleWe are looking for a dedicated Support Specialist to join our team at Halogenated Solvents Industry Alliance in Arlington, VA. As a Support Specialist, you will be responsible for handling customer inquiries and resolving issues.Main Responsibilities:Greet and assist customers in a professional mannerAddress customer concerns and resolve issues...


  • Arlington, Virginia, United States ALTA IT Services Full time

    Job Title: Fiber Optic Network Infrastructure SpecialistLocation: Arlington, VAEstimated Salary: $120,000 - $180,000 per yearAbout the RoleWe are seeking a highly skilled Fiber Optic Network Infrastructure Specialist to join our team at ALTA IT Services. As a key member of our team, you will be responsible for designing, implementing, and maintaining...


  • Arlington, Virginia, United States ALTA IT Services Full time

    About ALTA IT ServicesALTA IT Services is a reputable organization dedicated to providing top-notch IT solutions. As a leading provider in the industry, we are seeking a highly skilled and experienced individual to fill the role of IT Asset Logistics Specialist.


  • Arlington, Virginia, United States PLANIT Group Full time

    **Job Title:** IT Support SpecialistLocation: Rosslyn, VAWe are seeking a skilled IT Support Specialist to join our team at the PLANIT Group. This role will provide on-site daily support in Rosslyn, VA, and require a Secret clearance to start, with the opportunity to upgrade to TS/SCI.The ideal candidate will have 4-5 years of experience in systems...


  • Arlington, Virginia, United States Senior Living Recruiting Specialist Full time

    Senior Living is seeking an experienced Senior Living Support Worker to join our team. In this role, you'll provide direct care to residents, including personal care and vital sign checks, and maintain a clean and safe living environment.About UsWe're a leading provider of senior living services, dedicated to delivering exceptional care and support to our...

  • IT Support Specialist

    2 weeks ago


    Arlington, Virginia, United States Amazon Full time

    Job OverviewAmazon is seeking a skilled IT Support Specialist to join our IT Services team. As an IT Support Specialist, you will be responsible for providing technical support to Amazon Corporate employees. This role requires strong problem-solving skills, attention to detail, and excellent communication skills.About the RoleThe ideal candidate will have...


  • Arlington, Virginia, United States Gridiron IT Full time

    We're looking for a highly skilled Solution Architect to support our federal program on a 100% remote basis.In this role, you'll work closely with our team to provide input to Third Party Assessment Organization (3PAO) assessments, assess security controls, and contribute to the Security Authorization package.The ideal candidate will have experience with DoD...


  • Arlington, Virginia, United States Gridiron IT Solutions LLC Full time

    About the RoleGRIDIRON IT Solutions LLC is seeking a highly motivated Data Analytics Specialist to join our dynamic team. This role requires a passion for transforming data into actionable insights through advanced data visualization and analytics.The ideal candidate will have experience with tools like Tableau and Power BI, as well as strong analytical and...


  • Arlington, Virginia, United States Logistics Management Institute Full time

    We are seeking a skilled Operational Support Specialist to provide direct support to the Operations Officer (OPSO) within our organization.Key Responsibilities:Track all elements of program operationsSupport the OPSO in managing program activitiesCollaborate with cross-functional teams to ensure seamless executionThis specialist will play a critical role in...


  • Arlington, Virginia, United States Amity Homecare Full time

    Caregiver Support SpecialistWe are seeking a dedicated and empathetic Caregiver Support Specialist to join our team at Amity Homecare.Key Responsibilities:Provide one-on-one support to clients with daily living activities.Assist with meal preparation and grocery shopping.Accompany clients on outings and errands.Monitor and report any changes in client...