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Seasonal Customer Service Team Member
2 months ago
We are seeking a Seasonal Customer Service Team Member to join our team at Michaels Stores. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and ensuring a positive shopping experience for our customers.
Key Responsibilities- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
- Maintain a high level of product knowledge, including current promotions and sales
- Assist customers with finding products, answering questions, and making recommendations
- Process transactions accurately and efficiently, handling cash, credit card transactions, and returns
- Participate in visual merchandising and store displays, maintaining a visually appealing store environment
- Work collaboratively with other team members to achieve sales goals and meet customer needs
- High school diploma or equivalent required
- Previous retail or customer service experience preferred
- Ability to work a flexible schedule, including evenings, weekends, and holidays
- Excellent communication and interpersonal skills
- Ability to lift up to 25 pounds and stand for long periods of time
- A competitive hourly rate
- Opportunities for advancement and professional growth
- A fun and dynamic work environment
- A discount on store merchandise