Customer Service Representative

4 weeks ago


Austin, Texas, United States Michele Warren - State Farm Agent Full time
Position Overview:
Are you a customer-focused individual with excellent communication skills? Do you enjoy working with the public and providing top-notch service? If so, we may have the perfect opportunity for you at Michele Warren - State Farm Agent. As a State Farm Agent Team Member, you will be responsible for establishing customer relationships, following up with customers, and using a customer-focused, needs-based review process to educate customers about insurance options. You will also develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Responsibilities:
  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive:
  • Hourly pay plus commission/bonus
  • Health benefits
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Growth potential/Opportunity for advancement within my agency
  • License reimbursement
Requirements:
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment


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