Seasonal Customer Service Representative

4 weeks ago


Austin, Texas, United States Michaels Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Seasonal Customer Service Team Member to join our team at Michaels Stores. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive store environment.

Key Responsibilities
  • Provide exceptional customer service, ensuring a positive shopping experience for all customers
  • Maintain a high level of product knowledge, including current promotions and sales
  • Contribute to a positive store environment, adhering to company standards and policies
  • Participate in visual merchandising and store recovery, ensuring a visually appealing store
  • Assist with cash handling, processing transactions, and maintaining a clean and organized sales floor
  • Engage with customers, providing solutions and recommendations to meet their needs
  • Work collaboratively with other team members to achieve sales goals and objectives
Requirements
  • High school diploma or equivalent required
  • Previous retail or customer service experience preferred
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Excellent communication and interpersonal skills
  • Ability to lift up to 25 pounds and stand for long periods
What We Offer
  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Discounts on store merchandise
  • A fun and dynamic work environment


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