Customer Experience Specialist

4 days ago


Las Vegas, Nevada, United States Ross Dress for Less Full time
Job Summary

We are seeking a Customer Experience Specialist to join our team at Ross Dress for Less. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers.

Main Responsibilities
  • Sales Floor Performance: Maintain a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone.
  • Customer Service: Treat all customers with respect and courtesy, answer customer questions in a polite and knowledgeable manner, and assist customers with merchandise as needed.
  • Maintenance and Organization: Perform cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer, and Team areas.
  • Merchandise Presentation: Expedite newly received merchandise receipts to the sales floor with a sense of urgency and merchandising all items per company best practice to the monthly presentation guidelines.
Requirements
  • Excellent Communication Skills: Effectively communicate with customers, associates, and store leadership in a friendly, respectful, cooperative, and pleasant manner.
  • Basic Math Calculations: Ability to perform basic mathematical calculations commonly used in retail environments.
Competitive Compensation Package

We offer a competitive salary of approximately $ $45,000 per year, based on experience and qualifications. This includes benefits, paid time off, and opportunities for advancement.



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