Relationship Banker

4 weeks ago


Winter Springs, Florida, United States Bank of America Full time
Job Description:

At Bank of America, we are committed to helping our clients achieve their financial goals through personalized service and expert guidance. As a Relationship Banker, you will play a critical role in building and maintaining strong relationships with our clients, providing them with tailored financial solutions and exceptional customer service.

Key Responsibilities:
  • Engage with clients in the lobby to educate and assist with conducting transactions through self-service resources
  • Accurately and efficiently process cash transactions for clients as needed
  • Build relationships with clients to meet their financial needs and connect them to solutions that meet their goals
  • Execute the bank's risk culture and strive for operational excellence
  • Grow business knowledge and network by partnering with experts in small business, lending, and investments
  • Manage financial center traffic, appointments, and outbound calls effectively
  • Drive the client experience and manage cash responsibilities
Requirements:
  • Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results
  • Collaborative and effective communicator with strong relationship-building skills
  • Passionate about delivering an exceptional client experience and improving financial lives
  • Confident in identifying solutions for new and existing clients based on their needs
  • Ability to learn and adapt to new information and technology platforms
  • Strong critical thinking and problem-solving skills to meet client needs
Preferred Qualifications:
  • Experience in financial services and knowledge of financial services industry, products, and solutions
  • One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals
  • Six months of cash handling experience
  • Bachelor's Degree or business-relevant Associates Degree such as business management, business administration, or finance
What We Offer:

At Bank of America, we are committed to creating a workplace that is inclusive, diverse, and supportive of our teammates' well-being. We offer a competitive benefits package, opportunities for growth and development, and a collaborative work environment.


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