Administrative Support Associate
3 days ago
At Trent Wilkins - State Farm Agent, we're committed to delivering exceptional service to our clients. As a Receptionist - State Farm Agent Team Member, you'll play a vital role in ensuring our customers receive the best possible experience.
Job OverviewThis is a unique opportunity to join a leading insurance agency and contribute to a positive and productive workplace. If you're highly organized, detail-oriented, and eager to learn and grow within the insurance industry, we encourage you to apply.
Responsibilities:
- Greet clients warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications effectively.
- Assist in handling incoming inquiries and maintaining accurate customer records.
- Engage in sales conversations with prospective and existing clients, identifying opportunities to offer tailored insurance solutions.
- Provide excellent customer service and follow up on client needs promptly.
- Support the team with various administrative tasks and projects efficiently.
To be successful in this role, you'll need:
- Previous experience in a receptionist or customer service capacity.
- Excellent communication and interpersonal skills, with the ability to engage effectively with clients and colleagues.
- Strong organizational and multitasking abilities, with a focus on delivering high-quality results.
- Comfortable with engaging in sales conversations and identifying opportunities to offer insurance solutions.
- Basic computer skills, including Microsoft Office and CRM systems.
We estimate the salary for this position to be around $45,000 - $60,000 per year, depending on experience and qualifications. Benefits include a simple IRA, bonus based on performance, competitive salary, flexible schedule, health insurance, opportunity for advancement, paid time off, and training & development.
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