Technical Support Associate

3 days ago


McKinney, Texas, United States EON Applications, Inc. Full time
Job Description: As a Technical Support Associate at EON Applications, Inc., you will play a critical role in delivering exceptional customer service and technical support to our clients. Your primary responsibilities will include:

Responsibilities:
  • Responding to customer inquiries via phone, email, or chat.
  • Resolving software-related issues through troubleshooting and debugging.
  • Collaborating with internal teams to escalate complex issues and implement solutions.

Requirements:

  • Degree in Computer Science or related field.
  • Excellent analytical and problem-solving skills.
  • Experience with software development and testing.

Salary and Benefits:
The estimated annual salary for this position is $65,000 - $85,000, depending on experience, along with a comprehensive benefits package, including health insurance, retirement plan, and paid time off.

About EON Applications, Inc.:
EON Applications, Inc. is a leading provider of business solution software, committed to delivering innovative technology solutions to small and mid-sized businesses. Our mission is to empower our clients to succeed in their respective markets by providing them with cutting-edge software tools and exceptional customer support.



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