Merchandise and Service Coordinator

3 days ago


Arlington, Virginia, United States Ulta Full time

Job Summary

We are seeking a highly motivated and experienced Retail Operations Manager to join our team at Ulta Beauty. As a key member of our operations team, you will be responsible for leading a talented team of associates to complete tasks and have accountability for the shipment process, physical inventory, and all related inventory functions.

Key Responsibilities:

  • Champion and model the Ulta Beauty mission, vision, and values
  • Meet/exceed sales, profitability, and operational goals
  • Forecast/adjust payroll to maximize productivity and workload
  • Enhance the Ulta Beauty brand through wow guest experiences
  • Review/interpret financial and operational reporting, including store visit and audit results
  • Identify underperforming metrics and generate strategic solutions that leverage existing tools, programs, and resources
  • Attract, hire, and retain a diverse team of top talent
  • Train, coach, and develop direct reports
  • Enhance associate engagement by building a high-performance environment that inspires and encourages
  • Promote operational excellence by sharing best-practices, establishing priorities, and providing support
  • Ensure adherence to all Ulta Beauty policies, procedures, and standards, including merchandising and visual updates
  • Prioritize tasks and manage store workload
  • Protect company assets and minimize loss according to store standards and operating procedures, including workplace safety, inventory control, and loss prevention
  • Support continuous improvement by implementing company programs and influencing end-user adoption

Requirements:

  • Qualified candidates will be retail leaders who possess 1-2+ years of demonstrated experience in attracting, developing, and motivating top talent in a dynamic, ever-changing environment
  • Demonstrated success in driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expenses
  • A proven ability to monitor inventory, achieve operational excellence, drive culture, and execute merchandising directives
  • Proficiency with MS Office and Apple devices
  • Strong collaboration, organizational, and prioritization skills
  • Adaptability to flex to changing priorities and expectations
  • The ability to work a flexible, full-time schedule that includes days, evenings, weekends, and holidays
  • A Bachelor's degree is preferred, but not required

Physical Demands:

  • On a regular basis, requires the ability to walk
  • On a regular basis, requires the ability to reach with hands and arms
  • On a regular basis, requires the ability to stand for a minimum of 4 hours
  • On a regular basis, requires the ability to lift and/or move 50 lbs.
  • On an occasional basis, requires the ability to climb a ladder and balance


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