Merchandise and Service Coordinator
3 days ago
Job Summary
We are seeking a highly motivated and experienced Retail Operations Manager to join our team at Ulta Beauty. As a key member of our operations team, you will be responsible for leading a talented team of associates to complete tasks and have accountability for the shipment process, physical inventory, and all related inventory functions.
Key Responsibilities:
- Champion and model the Ulta Beauty mission, vision, and values
- Meet/exceed sales, profitability, and operational goals
- Forecast/adjust payroll to maximize productivity and workload
- Enhance the Ulta Beauty brand through wow guest experiences
- Review/interpret financial and operational reporting, including store visit and audit results
- Identify underperforming metrics and generate strategic solutions that leverage existing tools, programs, and resources
- Attract, hire, and retain a diverse team of top talent
- Train, coach, and develop direct reports
- Enhance associate engagement by building a high-performance environment that inspires and encourages
- Promote operational excellence by sharing best-practices, establishing priorities, and providing support
- Ensure adherence to all Ulta Beauty policies, procedures, and standards, including merchandising and visual updates
- Prioritize tasks and manage store workload
- Protect company assets and minimize loss according to store standards and operating procedures, including workplace safety, inventory control, and loss prevention
- Support continuous improvement by implementing company programs and influencing end-user adoption
Requirements:
- Qualified candidates will be retail leaders who possess 1-2+ years of demonstrated experience in attracting, developing, and motivating top talent in a dynamic, ever-changing environment
- Demonstrated success in driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expenses
- A proven ability to monitor inventory, achieve operational excellence, drive culture, and execute merchandising directives
- Proficiency with MS Office and Apple devices
- Strong collaboration, organizational, and prioritization skills
- Adaptability to flex to changing priorities and expectations
- The ability to work a flexible, full-time schedule that includes days, evenings, weekends, and holidays
- A Bachelor's degree is preferred, but not required
Physical Demands:
- On a regular basis, requires the ability to walk
- On a regular basis, requires the ability to reach with hands and arms
- On a regular basis, requires the ability to stand for a minimum of 4 hours
- On a regular basis, requires the ability to lift and/or move 50 lbs.
- On an occasional basis, requires the ability to climb a ladder and balance
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