Senior PC Desktop Technician
17 hours ago
The Senior PC Desktop Technician is responsible for providing technical support and troubleshooting for a wide range of PC, printer, and software issues.
Key Responsibilities- Resolve problems on multiple operating systems, vendor software packages, network configurations, and homegrown applications.
- Stage, configure, set-up, and upgrade new desktops, laptops, and peripherals, including imaging and deployment of this equipment to the corporate campus and field offices.
- Coordinate the installation of new computers and act as the lead resource in resolving software application issues on the desktop.
- Manage the software media library for server and software applications.
- Support end-users on hardware and software-related peripherals.
- Provide technical expertise and training experience to staff and end-users as needed to resolve equipment issues.
- Associate's degree in Computer Science, Electrical Engineering, Information Systems, or related area preferred.
- Minimum six years of demonstrated technical and job experience.
- Advanced understanding of application concepts, practices, and procedures related to PC desktop support and problem resolution.
- Certification in A+, MCP, or CNA is preferred.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to sit for long periods of time; when working in the office.
Repetitive tasks such as typing, sitting, answering phones, and interacting with computers and computer systems most of the day is a function of the position.
This position requires working in an indoor, environmentally controlled environment when in the office.
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