Service Advisor

1 week ago


Birmingham AL USA, United States Serra Nissan Full time
Job Summary

We are seeking a highly skilled Service Writer to join our team at Serra Automotive Group. As a Service Writer, you will play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities
  • Meet with customers to determine their vehicle repair needs and provide personalized service
  • Build strong relationships with customers to increase satisfaction and loyalty
  • Oversee the quality control process to ensure high-quality repairs and customer satisfaction
  • Monitor and update customers on the status of their vehicle repairs
  • Collaborate with technicians to maximize sales and execute retail promotions
Requirements
  • High school diploma or equivalent
  • Valid commercial driver's license and clean driving record
  • Accredited training in service advisor skills, customer satisfaction, and quality control
  • Automotive service advisor experience
  • Excellent communication and interpersonal skills
About Us

Serra Automotive Group is a leading automotive dealer group with a commitment to providing exceptional customer service and support. We are an equal opportunity employer and welcome applications from diverse candidates.



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