Automotive Service Advisor
1 month ago
We are seeking a skilled Automotive Service Advisor to join our team at Hull Dobbs Ford. As a key member of our service department, you will be responsible for providing exceptional customer service, ensuring seamless communication between customers and technicians, and driving sales growth through upselling and cross-selling opportunities.
Key Responsibilities- Provide prompt and courteous service to customers, addressing their needs and concerns in a professional and empathetic manner.
- Clearly articulate repair needs to technicians, ensuring accurate and efficient completion of work.
- Upsell recommended services using low-pressure, high-integrity methods, driving sales growth and customer satisfaction.
- Provide accurate estimates of repair and maintenance costs, ensuring transparency and trust with customers.
- Adhere to dealership policy on customer vehicle care and operation, ensuring compliance and quality standards.
- Follow up on each repair, keeping customers informed of progress and ensuring timely completion.
- Sell and manage extended warranties, providing value-added services to customers.
- Inspect repair quality, ensuring all work is complete and meets dealership standards.
- Notify customers when vehicles are ready for pickup, ensuring seamless customer experience.
- Review and explain repairs and associated costs with customers, addressing any concerns or questions.
- Handle minor customer concerns and complaints, resolving issues promptly and professionally.
- Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards, driving continuous improvement.
- Experience preferred but not required, as we provide comprehensive training and support.
- Compensation is based on experience, with opportunities for growth and advancement.
We are an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.
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Automotive Service Advisor
7 days ago
Birmingham, Alabama, United States Serra Chevrolet Full timeJob Summary:We are seeking a skilled Service Writer to provide exceptional customer service and ensure seamless vehicle repair experiences. The ideal candidate will possess automotive service advisor experience and a valid driver's license. Key responsibilities include meeting with customers to determine their needs, providing top-notch customer service, and...
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Automotive Service Technician
1 month ago
Birmingham, Alabama, United States Sonic Automotive Full time{"h1": "Automotive Service Technician Job Description", "p": "At Sonic Automotive, we are seeking a highly skilled Automotive Service Technician to join our team. As a key member of our service department, you will be responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory...
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Automotive Service Consultant
2 weeks ago
Birmingham, Alabama, United States Ed Voyles Automotive Group Full timeJob OverviewVoyles CDJR of Birmingham is a leading automotive dealership dedicated to delivering exceptional customer service and high-quality vehicle maintenance and repairs. We are seeking a skilled and professional Service Advisor to join our team.Key ResponsibilitiesProvide expert advice on vehicle maintenance and repairs to customers, ensuring a smooth...
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Automotive Service Technician
1 week ago
Birmingham, Alabama, United States Hendrick Automotive Group Full timeJob Summary: We are seeking a skilled Automotive Service Technician to join our team at Hendrick Subaru (Hoover). The successful candidate will be responsible for performing express lube duties on vehicles, adhering to express lube guidelines, and ensuring that vehicles are clean and free of fluid residue or fingerprints.Key Responsibilities:Perform lube,...
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Automotive Technician
1 month ago
Birmingham, Alabama, United States Sonic Automotive Full timeJob SummaryWe are seeking a highly skilled Service Technician to join our team at Audi Birmingham, a Sonic Automotive family dealership. As a Service Technician, you will be responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards.Key ResponsibilitiesReceive repair orders from dispatcher and...
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Automotive Technician
4 weeks ago
Birmingham, Alabama, United States Sonic Automotive Full timeJob SummarySonic Automotive is seeking a highly skilled Automotive Technician to join our team. As a key member of our service department, you will be responsible for performing vehicle repairs and maintenance work in accordance with dealer and factory standards.Key ResponsibilitiesPerform vehicle repairs and maintenance work as assigned, ensuring efficiency...
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Automotive Service Advisor
4 weeks ago
Birmingham, Alabama, United States EasyCare Recruiting Full timeJob SummaryWe are seeking a highly skilled Automotive Service Advisor to join our team at Hull Dobbs Ford. As a key member of our service department, you will be responsible for providing exceptional customer service, ensuring seamless communication between customers and technicians, and driving sales growth through upselling and cross-selling...
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Automotive Technician
4 weeks ago
Birmingham, Alabama, United States Sonic Automotive Full timeJob SummaryWe are seeking a skilled Service Technician to join our team at Audi Birmingham, a Sonic Automotive family dealership. As a Service Technician, you will be responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards.Key ResponsibilitiesReceive repair orders from dispatcher and take to...
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Automotive Service Advisor
2 weeks ago
Birmingham, Alabama, United States EasyCare (APCO) Full timeJob Title: Automotive Service AdvisorJob Summary:We are seeking a highly skilled and customer-focused Automotive Service Advisor to join our team at EasyCare (APCO). As a key member of our service department, you will be responsible for providing exceptional customer service, ensuring a seamless experience for our clients, and driving sales growth through...
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Automotive Service Technician
2 weeks ago
Birmingham, Alabama, United States Sonic Automotive Full timeJob SummaryThe Automotive Service Technician is a key member of our team at Sonic Automotive, responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. This role requires a high level of technical expertise, strong communication skills, and a commitment to delivering exceptional customer...
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Automotive Service Director
2 weeks ago
Birmingham, Alabama, United States Serra Automotive Group Full timeJob OverviewWe are seeking a highly skilled Service Director/Manager to lead our service team at Serra Automotive Group. The ideal candidate will have a strong background in service management and customer service, with a proven track record of delivering exceptional results.Key ResponsibilitiesDevelop and implement service strategies to drive customer...
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Automotive Store Manager
2 weeks ago
Birmingham, Alabama, United States Midas Auto Service - JC Full timeJob OverviewMidas Auto Service - JC is seeking a seasoned Store Manager to lead our team of automotive technicians and service advisors. As a Store Manager, you will be responsible for the overall performance of the store, including sales, customer satisfaction, and employee development.Key ResponsibilitiesRecruit, train, and develop a high-performing team...
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Automotive Service Technician
2 weeks ago
Birmingham, Alabama, United States Ed Voyles Automotive Full timeAbout UsVoyles of Birmingham is a leading provider of automotive services, dedicated to delivering exceptional care for our customers' vehicles. We are seeking highly motivated individuals who are eager to learn and grow in a dynamic environment.Position OverviewAs a Quick Lube Service Technician, you will play a vital role in our service team, performing...
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Automotive Store Manager
2 weeks ago
Birmingham, Alabama, United States Midas Auto Service - JC Full timeJob OverviewMidas Auto Service - JC is seeking a seasoned Automotive Store Manager to lead our team and drive business growth. As a key member of our management team, you will be responsible for overseeing all aspects of store operations, including customer service, sales, and employee management.Key ResponsibilitiesRecruit, train, and develop a...
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Automotive Technician
4 weeks ago
Birmingham, Alabama, United States Sonic Automotive Full timeJob SummaryWe are seeking a skilled and experienced Automotive Body Repair Person to join our team at Lexus of Birmingham, a Sonic Automotive family dealership. As a key member of our team, you will be responsible for performing high-quality repairs and ensuring customer satisfaction.Key ResponsibilitiesPerform repairs and maintenance on vehicles with...
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Automotive Parts Manager
4 weeks ago
Birmingham, Alabama, United States Sonic Automotive Full timeJob Title: Automotive Parts ManagerCompany Description: EchoPark Automotive is a leading automotive retailer with a strong commitment to excellence. We are seeking an experienced Automotive Parts Manager to join our team in Birmingham, AL.The successful candidate will be responsible for coordinating parts for vehicle reconditioning, ordering parts from...
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Automotive Parts Manager
3 weeks ago
Birmingham, Alabama, United States Sonic Automotive Full timeJob Title: Automotive Parts ManagerCompany Description: EchoPark Automotive is a leading automotive retailer with a strong commitment to excellence. We are seeking an experienced Automotive Parts Manager to join our team in Birmingham, AL.The successful candidate will be responsible for coordinating parts for vehicle reconditioning, ordering parts from...
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Automotive Parts Manager
1 month ago
Birmingham, Alabama, United States Sonic Automotive Full timeAutomotive Parts ManagerEchoPark Automotive is a rapidly growing brand in the automotive industry, committed to doing things the right way. We take pride in our work, treat our guests with respect, and provide opportunities for our employees to grow as we grow.Job OverviewWe are seeking an experienced Automotive Parts Manager to join our team in Birmingham,...
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Automotive Parts Manager
1 week ago
Birmingham, Alabama, United States Sonic Automotive Full timeJob SummaryEchoPark Automotive is seeking an experienced Automotive Parts Manager to join our reconditioning team in Birmingham, AL. As a key member of our team, you will be responsible for procuring auto parts and inventory to fulfill requests for vehicle reconditioning. Our 190-point mechanical and safety inspection with our thorough cosmetic...
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Automotive Technician
2 weeks ago
Birmingham, Alabama, United States Sonic Automotive Full timeAudi Birmingham Service Technician Job DescriptionAt Sonic Automotive, we're committed to providing our customers with exceptional service and support. As an Automotive Service Technician at Audi Birmingham, you'll play a critical role in delivering on this promise.Key Responsibilities:Perform vehicle repair and maintenance work as assigned, adhering to...